Aviation catering — Puerto Maldonado, Peru

Hi-loader airline catering, VIP flight catering and private jet catering at Puerto Maldonado (SPTU / PEM)

PEM (IATA) · SPTU (ICAO)

Our kitchen builds inflight catering around a wide-body reference code held at Puerto Maldonado, which is why the ramp here takes a full three-cabin uplift rather than a single narrow-body load. We board that uplift by hi-loader to galley height, and our crews clear the apron on our own badges, so in-flight catering leaves the kitchen sealed and reaches the aircraft without a foot-of-stairs handoff.

A catering hi-loader box raised level with the open galley door of a wide-body, its platform bridged to the doorway.
3,500 m
Longest runway
Wide-body
Largest aircraft handled
1
Runways
01
Wide-body & private jet
From a light jet to a full 777, one caterer, one standard
02
VIP at any volume
8 First covers or 400 passengers across three cabins, same execution
03
24/7 order desk
Ad hoc, AOG and same-day uplift answered around the clock
04
Multi-leg coordination
One loading sheet, every leg of your rotation
A catering hi-loader raised to the aft galley door of a wide-body on stand, its platform level with the doorway and a second truck waiting below.

On the apron — Puerto Maldonado

Inflight catering loaded to galley height at PEM

Everything below is what we measure at this station — distances, windows, who signs what.

Airport catering order window at SPTU

Aviation catering from sealed cart to galley door at Puerto Maldonado

Every catering uplift at Puerto Maldonado starts at the sealed cart and ends at a signature on the galley door, with nothing estimated in between. Ramp access is what sets the sequence: our crews cross the apron on our own clearance, not on a delivery slot shared with ground freight. That is the difference between food staged at the foot of the aircraft and food already loaded by the time the crew checks the galley.

Four branded catering carts latched side by side in an aircraft galley, each door closed on a coloured seal.

Between our kitchen and the stand at Puerto Maldonado, the convoy carries the real risk, not the galley catering itself: screening, an escort across the apron, and the traffic that a single wide-body rotation brings onto the ramp at SPTU. We plan the catering uplift against the busiest version of that crossing, not the easiest one, because a delayed cart at the checkpoint costs more than a delayed dish. Chain of custody runs from the seal at our kitchen to the handover at the galley door, with temperature logged at both ends and a signature closing the load once it is confirmed on board.

One coordinator owns the load from sealed cart to signed galley handover.

Pilot meals and crew meals prepared for SPTU / PEM

Several hundred identical salad bowls lined up in rows across a stainless bench, each closed with its own dressing pot, a cook portioning at the far end.

Cargo crew meals produced to the same standard at PEM

Airport catering at Puerto Maldonado runs from a production kitchen built around hot production, pastry, a cold larder and a protocol line under one roof, all working to HACCP standard. That single-site layout is what lets airport catering here move a wide-body specification and a charter tray count off the same line without either queue slowing the other. Our flight kitchen at PEM plans its output against the apron it feeds, not against a generic covers figure.

The team that handles government flight catering at Puerto Maldonado is the same named crew on every rotation, holding security clearance on file and standing on a fixed access list rather than a rotating roster. They are trained to royal household standards as well as to state protocol, so a household movement and a diplomatic one are worked by the same cleared hands. Paperwork travels sealed with the uplift, never separately from it.

Halal airline meals and special meals at Puerto Maldonado (PEM)

VVIP catering written per mission at SPTU

Menus at Puerto Maldonado are written to the cabin and the mission, then adjusted for season rather than fixed to a single standing card. Inflight catering here draws on the produce of the wider Peruvian Amazon region, worked into general categories such as river fish, orchard fruit and dairy rather than into a named dish. Every set travels with allergen, halal, kosher and medical requirements documented per passenger and per cabin, filed against the same specification the kitchen produced it to. That documentation is what a protocol desk checks first, before it ever checks the plate.

A crumbed loin medallion set on a ring of saffron couscous with a herb purée and micro shoots, plated centred on white china.

First & VVIP cabins

First and VVIP cabins at SPTU are plated to a written specification rather than to a standing menu, with caviar and à-la-carte service available on request. VIP flight catering here is filed against the standing order, so a repeat rotation gets the same presentation without a fresh brief each time.

A complete tray set on a black tray: a hot egg and ham dish, cut fruit, breads, a pastry, a set yoghurt and a portion of preserve.

Business cabins

Business cabins at PEM run on multi-choice hot service, boxed into oven-ready formats sized to the galley fitted to the aircraft rather than to a generic tray. Crew meals, cabin crew meals and pilot meals are boxed separately to the roster, so the flight deck and the cabin crew are never drawn from the passenger count.

Diet.

Protocol & dietary

Household, religious and medical requirements are documented per passenger at Puerto Maldonado, covering halal and kosher sets and the full range of IATA special meal codes. Every one of those sets is produced on a separate line and sealed before it leaves it, which is how inflight catering here keeps a religious or medical order apart from the general load.

The three books

A tray set on a stainless steel bench: a plated fish fillet with rice and vegetables, a bread roll with herb butter, and a berry dessert in a glass.

01

Royal & Government Flights

Royal households · government · state operations

  • Plated service · First to main cabin
  • Protocol handling · security clearance
Chefs plating a long line of identical main courses under heat lamps, with loaded catering trolleys waiting at the end of the line.

02

Charter & Commercial

Charter · ACMI · group · scheduled · ad hoc

  • 400 passengers · one uplift
  • HACCP cold chain, logged to the galley door
A business jet cabin credenza laid with chilled sparkling wine in a bucket, bottled drinks, a nut dish and folded napkins on a silver tray, beside a single passenger seat.

03

Private Jet

Business jet · VVIP charter · flight departments

  • From 8 covers · plated forward
  • Reheat sequence specified per dish

Compliance

Food safety records for aviation catering at PEM

HACCP
HACCP cold chain
Produced in our own certified kitchens, temperature logged end to end.
Clearance
Cleared personnel
Security-cleared staff, badged airside vehicles, escorted where the stand requires it.
Custody
Sealed chain of custody
Carts sealed at the kitchen, seals verified and handovers signed at the aircraft.
Allergens
Documented allergen sets
Allergen, halal, kosher and medical requirements documented per uplift and per passenger.

Aircraft catering delivered airside at SPTU / PEM

Puerto Maldonado is worked as a single wide-body stand rather than a bank of them, which turns every arriving delegation or peak-season charter into a scheduling question before it becomes a food question: one aircraft on the ground at a time means the documentation for a government movement has to be settled well ahead of the load, not adjusted stand-side once the aircraft is already parked.

The uplift itself travels a short, fixed route from our kitchen to the apron, boarded by hi-loader to galley height rather than staged at the foot of the aircraft. Ramp access is held on our own badges, so the crew that seals the cart is the same crew that clears the checkpoint and hands it over at the stand, with no third party added to the chain in between.

On that single stand we commit to one coordinator, sealed carts and a signed handover for every rotation, so airline catering at SPTU, in-flight catering at PEM, inflight catering in Puerto Maldonado, aviation catering at Puerto Maldonado and airport catering in Peru are all run off the same duty roster rather than five separate arrangements.

Royal flight catering and scheduled uplifts at PEM

Ops gov cabin.
01
Government and state flight catering at PEM
A wide-body reference code held at Puerto Maldonado is what lets a head of state aircraft use the same stand as a scheduled service without a change of ground equipment. Government flight catering here covers state visits and official delegations with the protocol file documented per passenger, security-cleared staff on the load, and the uplift sealed before it leaves our kitchen.
Government & state flights →
Royal vvip food.
02
Royal and VVIP flight catering at Puerto Maldonado
On a runway rated to 3500 metres, Puerto Maldonado takes private airliners at wide-body scale, from a BBJ or ACJ configuration up to a full VIP wide-body. Royal flight catering and VVIP work here run to a written household specification kept on file between movements, with halal and household dietary requirements produced on request against that same catering at SPTU standard.
Royal & VVIP flights →
Charter flight catering first.
03
Charter and ACMI flight catering at SPTU
Loading has to be sequenced around a single wide-body stand at Puerto Maldonado, since only one aircraft can be worked airside at a time regardless of how the charter is contracted. Charter flight catering here serves ACMI and wet-lease operators, group movements and special missions, and charter flight catering at Puerto Maldonado delivers a full three-cabin uplift counted against the loading sheet and staged in galley order.
Wide-body charter →
A complete tray set on a black tray: a plated fish fillet with rice and vegetables, a seeded roll with herb butter and a berry dessert in a glass.
04
Airline and ad hoc catering at PEM
A single wide-body reference code at Puerto Maldonado sets the loading standard every operator here shares, whether the aircraft is on a published schedule or on none at all. Carriers running this station as an outstation get ad hoc airline catering and outstation catering off that same duty roster, with diversion catering, AOG and technical stop catering covered on the same terms; crew meals in Puerto Maldonado are boxed to the roster on every one of those legs, across a multi-leg rotation, and the tray standard does not change between them.
Commercial airlines →
Pvj2.
05
Private jet and FBO catering at Puerto Maldonado
A 3500 metre runway at Puerto Maldonado, taken together with the wide-body reference code, means business aviation shares the same ramp infrastructure as scheduled and charter wide-body traffic rather than a separate light-aircraft apron. Private jet catering at Puerto Maldonado is delivered to the FBOs on the field and the GA terminal, on the same cold chain and paperwork as an airline uplift.
Private jets →

Charter flight catering reviewed at Puerto Maldonado, Peru

Flight departments on jet catering at Puerto Maldonado airport

Pexels planespotter geneva 1877406873 33102291.

Government flight department

4.5.25 1.

Royal household

Pexels d28px 37172022.

Charter operator

Pexels andi farruku 3345901 8895216.

Scheduled airline

“We arranged government flight catering at Puerto Maldonado (PEM/SPTU) for a sensitive movement. The team understood the need for confidentiality and kept the order organized despite late passenger and dietary changes. We would trust the team again for a similar movement. The final handover was simple and there was nothing for the crew to correct before departure.”

★★★★★

Scheduled airline

Natalia — Ground Support Manager

“We had a larger VIP aircraft at Puerto Maldonado (PEM/SPTU) and booked wide body VIP aircraft catering for the sector. The order was organized by service and passenger request, which saved us time before departure. I would happily use them again on a VIP rotation. The order was complete on arrival and easy for us to check before closing the doors.”

★★★★☆

Scheduled airline

Marco — Outstation Manager

“We arranged hajj charter catering for a group movement through Puerto Maldonado (PEM/SPTU). Despite the large order, communication stayed simple and final quantities were confirmed without confusion. We would use the service again for a similar charter. Updates were timely and the final delivery matched the confirmation we had from operations.”

★★★★☆

Private jet operator

Jonas — Passenger Services Manager

Outstation catering data for Puerto Maldonado (SPTU / PEM)

DatumValue
Longest runway3,500 m
Runways1
Aerodrome reference codewide-body
ICAOSPTU

Flight catering FAQ for Puerto Maldonado (PEM)

Diversion catering and ramp questions at Puerto Maldonado (PEM)

What operations gets asked every week about Puerto Maldonado.

Ask operations directly →
Whose protocol governs VIP, VVIP and government flights through Puerto Maldonado?

For every VIP flight catering and government flight catering movement here, one named crew works to a fixed protocol: security clearance on file, the specification signed off before the cart is sealed.

Puerto Maldonado — how far in advance does an order need to be placed?

The sealed cart schedule sets the lead time: a standing rotation is planned days ahead, while a genuine last minute airline catering change can still be taken up to the loading window closing at the galley door.

Is airline catering at PEM delivered airside, by hi-loader, straight to the aircraft?

Our loading coordinator owns that step end to end: airline catering here is airside delivery only, boarded by hi-loader to galley height, with no handoff at the foot of the stairs.

Does airline catering cost at SPTU follow a published price list?

Every quotation is built on cabin count, specification and loading window rather than a fixed rate, so airline catering cost here is confirmed by the desk once those three are known.

Commercial aviation catering near Puerto Maldonado

IBP / SPBR
Iberia
Peru · 137 km from Puerto Maldonado
Airline & VIP flight catering →
CIJ / SLCO
Cobija
Bolivia · 182 km from Puerto Maldonado
Airline & VIP flight catering →
CUZ / SPZO
Cusco
Peru · 311 km from Puerto Maldonado
Airline & VIP flight catering →

Flight catering quote for SPTU / PEM

Request a quote

Send us your catering needs for PEM

Puerto Maldonado (PEM / SPTU)

Give us the aircraft and what goes on board. A coordinator comes back with a quote for Puerto Maldonado, not a brochure.

orders@aerogourmet.com · operations desk, 24/7

Four steps

Flight

Aircraft · stand · local time

Offloading

Return leg, if any

Order

Counts · menus · files

Contact

Who we come back to

Step 1 of 4 · Flight

Flight

The airport is already filled in. Change it if the uplift boards elsewhere.

Search by city, IATA or ICAO.
Local time at the airport of delivery.
Hi-loader required
Offloading

One question. Answer no and the step closes itself.

Offloading required
Order

What goes on board, and for how many. Attach a loading sheet if you hold one.

Order from one of the three menu books

Give the detail per cabin if there is one.
Accepted formats: PDF, JPG, PNG, Word, Excel, CSV, TXT — up to 4 MB per file.
Contact

One name, one desk. We reply to it and nowhere else.

Uplift at Puerto Maldonado (PEM)