HACCP cold chain
Temperature logged end to end.
Government & state flight operations
Catering for government & state flight operations
State flight operations demand more than fine dining. They demand cleared personnel, documented chain of custody and total discretion — at any volume, on any apron.
Cleared
Security-cleared personnel
Sealed
Documented chain of custody
400+
Passengers per uplift
3,000+
Airports on network
Government flight catering, from the tender brief to the galley door
Government flight catering is the provisioning of an aircraft flown on state business, taken as one movement rather than a series of meals: every cabin, the flight deck, the protocol, and the record of what was loaded.
The desks that place it are government flight departments, protocol offices and the cells that stand a mission up with little warning. Our vehicles work airside under badged access, and a hi-loader raises the carts to the galley door instead of leaving them at the aircraft steps — that ramp access is what lets a state wide-body be loaded to capacity.
Menus & kitchens
Menus written per movement, produced under HACCP
Our chefs write the menu for each state movement against the brief you give us — the composition of the delegation, the protocol constraints of the mission, the duration of the flight. Nothing is drawn from a standing catalogue, and nothing goes on board that has not been signed off with your protocol officer. The book behind this page carries the delegation side of that work: the plated formats a state movement is produced to, the cabin splits they are built to, and the paperwork that travels with each uplift.
Is this you?
Itinerary moves
Twice before departure
Any airframe
BBJ to delegation wide-body
Protocol file
You sign it off
What this operation requires
before stand
Staff list sent
on order
Diets certified
in production
Carts sealed
at handover
One loading sheet
on stand
Signature at galley
any time
Documents reissued
Aircraft we provision on state movements
A state fleet is rarely one aircraft type, and a single itinerary can run through three of them. We provision whatever the mission puts on the stand; what changes between them is the door height, the galley fit and the length of the wait before departure, not the specification the cabin is held to.
AHead-of-state BBJ & ACJ
Private airliners in VVIP configuration, boarded at galley height. The principal cabin, the working office and the accompanying staff are provisioned on one uplift and counted on one loading sheet.
BDelegation wide-bodies
A340, 767, 777 and 787 airframes carrying a delegation, its advisers and its accredited press across three cabins, provisioned to full passenger load in a single movement.
CMinisterial narrow-body & transport
Regional ministerial legs and air force transports, worked from the ramp in formats that hold their standard through a long stand wait and a departure slot that slips.
How the operation runs
The standard sequence for a state uplift, counted back from wheels-up. Dates move and headcounts change; the order of the steps does not, and each stage closes with a document your team can ask for.
T−72 h
Order confirmed: aircraft, cabins, passenger count, protocol and dietary requirements.
T−48 h
Menus locked. Clearances and stand access requested.
T−24 h
Production in an HACCP kitchen, allergen sets documented.
T−4 h
Carts sealed, temperature logged, chain of custody opened.
T−90 min
Badged vehicles airside, hi-loader positioned at the stand.
T−0
Boarded at galley height, stowed by cabin, signed off with the purser.
Where most caterers stop
A private-jet caterer can plate a principal cabin. The line it rarely crosses is the one where the delegation, the press party and the protection detail board the same airframe on the same uplift.
The line a state flight cannot cross
| What this operation needs | Typical VIP caterer | Us |
|---|---|---|
| Cleared personnel on the apron | Case by case | Standard, own staff |
| Full uplift for a delegation aircraft | VIP cabin only | 400+ passengers |
| Documented chain of custody | On request | Every uplift |
| Same standard at the next station | Subcontractor | One contact |
Proof
Discretion by design
We describe our experience by mission type — never by client. No names, no nations, no dates, on any page of this site or in any document that leaves our operation.
Cleared personnel
Badged ramp access.
Sealed carts
Documented handovers.
Allergen sets
Documented per uplift.
Airports & other operations
State and government work is written up station by station as each airport page clears editorial review. The operations below run out of the same kitchens, the same clearances and the same loading equipment.
Where we handle these operations
Other operations we handle
Frequently asked
Questions we get from flight departments
Ask operations directly →Can your staff work under security clearance and escort?
Yes. Our ramp crews work to badged-access and escort-compliant procedures, and the staff list goes to your security detail ahead of the movement rather than at the gate. Vehicles are declared, drivers are named, and the people who close the galley door are the people on that list. Where your protocol requires an escort from the perimeter to the stand, the uplift is planned around it instead of asking you for an exception.
How is chain of custody documented?
Carts leave the production room under numbered seals, with seal numbers, batch references and temperatures written down before anything moves. Every transfer after that is signed — kitchen to vehicle, vehicle to loader, loader to galley — so the file shows who held the uplift and when. Nothing on that record identifies the mission or the people on board. Your team can call for the file at any point, and it is issued without a request form.
Can you provision a full delegation aircraft and a VVIP cabin on the same flight?
Yes, and it is the usual shape of the work. Ramp access and hi-loader boarding put the carts at galley height, which is what makes a wide-body loadable to capacity across three cabins in one movement. The VVIP cabin is produced to its own specification and labelled separately; the delegation, the staff and the protection detail are counted on the same loading sheet. One order, one coordinator, one sign-off with the purser at the door.
What happens if the departure slot moves?
Production is scheduled against wheels-up, not against the hour the order was placed. When a slot moves, the new time goes to the kitchen and the loading window is rebuilt around it — the cold chain restarts from the shift that actually cooks, and the carts are sealed to the revised departure. Your coordinator confirms the new window back to you in writing, with the same seal numbers and the same allergen set carried across.
Will our flight ever be referenced?
Never. We describe our experience by mission type only — state flight operations, government delegations, diplomatic missions — and that is the whole vocabulary available to us, on this site as in any document that leaves the operation. No names, no nations, no dates. Staff on state work are held to non-disclosure as a condition of clearance, and nothing identifiable appears in our photography or in the references we give.
Government & state flight operations
Tell us the aircraft, the delegation and the stand
A coordinator answers with a priced uplift for that movement. Nobody sends you a brochure.
State flight uplift, any airport