01
Wide-body & private jet
From a light jet to a full 777, one caterer, one standard
Aviation catering — Santa Rosa, Ecuador
VIP flight catering, airline catering and private jet catering at Santa Rosa (SERO / ETR)
ETR (IATA) · SERO (ICAO)
The wide-body reference code assigned to Santa Rosa sets the aircraft this station is built to board, and the single runway routes every rotation through one working rhythm rather than several. AERO GOURMET runs inflight catering, in-flight catering and hi-loader uplift here to galley height, boarding three cabins on the wide-body stand without setting a tray down at the foot of the aircraft.
2,629 m
Longest runway
Wide-body
Largest aircraft handled
1
Runways
02
VIP at any volume
8 First covers or 400 passengers across three cabins, same execution
03
24/7 order desk
Ad hoc, AOG and same-day uplift answered around the clock
04
Multi-leg coordination
One loading sheet, every leg of your rotation
On the apron — Santa Rosa
Aviation catering boarded by hi-loader at SERO
Everything below is what we measure at this station — distances, windows, who signs what.
Inflight catering order window for Santa Rosa (ETR) departures
In-flight catering, sealed cart to galley door, SERO
Ad hoc airline catering aside, every load at this wide-body station follows the same sealed sequence: cart closed at the kitchen, checked at the apron gate, staged on the stand. Ramp access here is booked to the rotation, never to the clock on the wall, so the convoy holds its place in the sequence rather than racing it. That sequencing is what the catering uplift at SERO is measured against, cart by cart.
Between our kitchen and the stand at Santa Rosa sit a screening point, an escort and the ordinary traffic of the apron, and the galley catering plan is built to absorb the slowest of the three rather than hope for the fastest. Chain of custody runs on a single sheet from the seal at the kitchen to the signature at the aircraft door, with nobody handling the cart who is not named on it. The catering uplift itself is logged twice for temperature, once at sealing and once at handover, and the sheet closes only when both entries and the signature agree.
One coordinator, one sealed cart, one signature: nothing moves without both.
Airline food supplier for Santa Rosa, Ecuador rotations
Pilot meals and cleared production crews for Santa Rosa airport
The flight kitchen that provisions Santa Rosa runs hot production, pastry, a cold larder and a protocol line under one roof, held to HACCP standards from intake to cart seal. Airport catering here means every tray set leaving that kitchen crosses the same cold chain, whatever cabin or mission it is written for. Airport catering at SERO is built around that single production line rather than around separate kitchens for separate segments, which is what keeps the standard constant.
The team behind government flight catering at this station is the same named crew on every rotation, never a rotating pool pulled in for a single movement. Security clearance is held on file for each of them, their names sit on the access list for the kitchen and the ramp, and they are trained to the household standards a protocol movement demands. That continuity is what a chain of custody actually depends on: the same hands, the same paperwork, every time.
VIP flight catering and dietary sets at SERO / ETR
Royal flight catering standards per cabin at Santa Rosa (ETR)
Menus at Santa Rosa are designed to the cabin and the mission rather than to a single fixed card, moving from plated First and VVIP service down to galley-ready main-cabin trays on the same rotation. Local sourcing draws on Ecuador's dairy, fish and orchard fruit where the season allows it, worked into a specification rather than a fixed dish list. Inflight catering here closes on documentation as much as on the plate: allergen sets, halal and kosher requirements and medical diets are labelled per passenger and per cabin before the cart is sealed. The VIP flight menu and the charter flight menu draw on the same kitchen and the same standard, adjusted only in format.
First & VVIP cabins
First and VVIP cabins at ETR are plated to a written specification, with caviar and à-la-carte service available on request rather than fixed to a single set card. VIP flight catering here is filed against the standing order for the household or the airline it serves, so presentation is repeatable rotation after rotation.
Business cabins
Business cabins at Santa Rosa run on multi-choice hot service built to the galley fitted to the aircraft, boxed in oven-ready formats sized to that cabin. Crew meals travel on the same load: cabin crew meals and pilot meals are boxed separately and matched to the roster before the cart leaves the kitchen.
Protocol & dietary
Protocol and dietary requirements at SERO are documented per passenger, covering halal and kosher sets alongside the full range of IATA special meal codes, from gluten-free to religious and medical diets. Inflight catering for these sets is produced on a separate line and sealed before it leaves the kitchen, keeping it apart from the standard cart run.
The three books
01
Royal & Government Flights
Royal households · government · state operations
- Plated service · First to main cabin
- Protocol handling · security clearance
02
Charter & Commercial
Charter · ACMI · group · scheduled · ad hoc
- 400 passengers · one uplift
- HACCP cold chain, logged to the galley door
03
Private Jet
Business jet · VVIP charter · flight departments
- From 8 covers · plated forward
- Reheat sequence specified per dish
Compliance
Aircraft catering under HACCP control at SERO / ETR
HACCP
HACCP cold chain
Produced in our own certified kitchens, temperature logged end to end.
Clearance
Cleared personnel
Security-cleared staff, badged airside vehicles, escorted where the stand requires it.
Custody
Sealed chain of custody
Carts sealed at the kitchen, seals verified and handovers signed at the aircraft.
Allergens
Documented allergen sets
Allergen, halal, kosher and medical requirements documented per uplift and per passenger.
Flight catering airside delivery at ETR
Santa Rosa is worked as a wide-body reference station with a single runway, which puts every rotation through one shared rhythm rather than parallel flows: a delegation movement becomes a documentation exercise, a charter wave becomes a capacity exercise, and both are planned against the same stand.
The uplift reaches the aircraft from our flight kitchen by sealed cart, moved under escort to the ramp and raised by hi-loader to galley height rather than set down at the foot of the aircraft; airside delivery to the stand is held on our own badges. Airline catering at SERO, inflight catering at SERO and aviation catering at Santa Rosa run off one operations desk rather than three separate rosters, and airport catering in Ecuador is planned stand by stand from that same desk.
On this station we commit to one named coordinator per rotation, sealed carts logged at both ends, and a handover signed before the aircraft leaves the stand.
Scheduled, charter and VVIP catering at SERO
01
Government and state flight catering at Santa Rosa
Our kitchen runs a single runway of 2629 metres into one working rhythm, which lets a delegation movement be scheduled onto the same rotation slot as any other wide-body arrival rather than a special one. Government flight catering at this station covers state visits and official delegations, with the protocol file documented per passenger, security-cleared staff assigned to the movement, and the uplift sealed at the kitchen before it reaches catering at ETR.
Government & state flights →
02
Royal and VVIP flight catering at SERO
Wide-body reference code held here governs a household movement the same way it governs any other arrival: one stand, one sequence, no separate ramp. Royal flight catering at this station holds household standards across repeat rotations from a written specification kept on file between movements, covering private airliners such as BBJ and ACJ types, with halal and household dietary requirements produced on request.
Royal & VVIP flights →
03
Charter and ACMI flight catering at ETR
A wide-body airliner on charter, ACMI or wet-lease work can be boarded here because the reference code held at Santa Rosa is set to that class of aircraft rather than to a narrower one. Charter flight catering at Santa Rosa covers group movements and special missions with a full three-cabin uplift, counted against the loading sheet, and charter flight catering at SERO is staged in the order the galleys are laid out.
Wide-body charter →
04
Airline and ad hoc catering at Santa Rosa
A single runway of 2629 metres, so a diverted wide-body and a scheduled rotation share the same stand and the same working order rather than a choice of routings. Ad hoc airline catering here covers outstation catering, diversion catering and technical stop catering for carriers that treat Santa Rosa as an occasional stop, with crew meals in Ecuador boxed to the roster and crew meals at SERO matched to it. Diversion catering at ETR and ad hoc catering at ETR both run off the same duty desk that handles outstation catering in Ecuador, AOG included, across a multi-leg rotation.
Commercial airlines →
05
Private jet and FBO catering at SERO
On the same field that holds the wide-body reference code, business aviation traffic works the GA terminal and the FBOs rather than the main commercial stand. Private jet catering at Santa Rosa reaches those aprons through our dedicated branch, on the same cold chain and paperwork as an airline uplift, with FBO catering, business aviation catering and business jet catering all run off the one kitchen.
Private jets →
Charter flight catering reviewed at Santa Rosa (ETR)
Operators on commercial aviation catering at Santa Rosa, Ecuador
Government flight department
Royal household
Charter operator
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Scheduled airline
“For a last-minute requirement at Santa Rosa (ETR/SERO), we contacted them as our airline ops catering supplier. They coordinated locally, sent useful updates, and kept the final uplift aligned with our revised schedule. We would use the service again without hesitation. That made the turnaround easier for both the flight crew and the team on the ground.”
★★★★☆Charter operator
Giorgio — Network Operations Coordinator
“We used the service for VIP flight catering in Santa Rosa on a VIP rotation through ETR/SERO. The menu selection was good and all special requests were clearly identified. A very easy service to use at this station. Responses were quick whenever we had a question, which helped us keep the flight on schedule.”
★★★★☆Charter operator
Fernando — Air Freight Operations Lead
“For our flight from Santa Rosa (ETR/SERO), the cabin order included multiple SPML. Each item was clearly identified, separated from the standard meals, and easy to check before boarding. Very reassuring for the cabin crew. That made the turnaround easier for both the flight crew and the team on the ground.”
★★★★★Scheduled airline
Max — Dispatch Support Coordinator
Station data for airport catering at Santa Rosa (SERO / ETR)
| Datum | Value |
|---|---|
| Longest runway | 2,629 m |
| Runways | 1 |
| Aerodrome reference code | wide-body |
| ICAO | SERO |
Business jet catering questions at SERO / ETR
Technical stop catering questions at SERO / ETR
What operations gets asked every week about Santa Rosa.
Ask operations directly →Is halal, kosher and IATA special meal code production available at SERO?
Our coordinator documents halal, kosher and the full range of special meals per passenger and produces them on a separate line, sealed before the cart joins the main run.
Does an order placed for Santa Rosa allow a late change to the specification?
Each rotation carries its own lead time for the initial order, but the specification itself can still move closer to departure than the tray count can, right up to the loading window.
When is protocol applied to VIP, VVIP and government flight catering at Santa Rosa Airport?
When a movement is flagged as VIP, VVIP or government flight catering, security clearance and the chain-of-custody paperwork are attached to the load from the moment the cart is sealed at the kitchen.
Which factors set airline catering cost at ETR?
The route the load takes from kitchen to galley sets most of the cost: cabin count, specification and the loading window it has to meet, and our desk returns a quotation once those are known.
What does airside delivery and hi-loader boarding look like at SERO?
We move the sealed cart under escort from the kitchen to the ramp and raise it by hi-loader to galley height, so airline catering reaches the door rather than the foot of the aircraft.
Commercial aviation catering near Santa Rosa, Ecuador
TBP / SPME
Tumbes
Peru · 44 km from Santa Rosa
Airline & VIP flight catering →
MRR / SEMA
Macará
Ecuador · 104 km from Santa Rosa
Airline & VIP flight catering →
CUE / SECU
Cuenca
Ecuador · 128 km from Santa Rosa
Airline & VIP flight catering →
Aviation catering quote for ETR
Request a quote
Send us your catering needs for ETR
Santa Rosa (ETR / SERO)
Give us the aircraft and what goes on board. A coordinator comes back with a quote for Santa Rosa, not a brochure.
orders@aerogourmet.com · operations desk, 24/7
Four steps
Flight
Aircraft · stand · local time
Offloading
Return leg, if any
Order
Counts · menus · files
Contact
Who we come back to
Uplift at Santa Rosa (ETR)