01
Wide-body & private jet
From a light jet to a full 777, one caterer, one standard
Aviation catering — Heraklion, Greece
Wide-body airline catering, VIP flight catering and private jet catering at Heraklion (LGIR / HER)
HER (IATA) · LGIR (ICAO)
The 2714 m runway at Heraklion takes wide-body movements, and that reference code sets the loading standard behind every uplift we plan here. Inflight catering and in-flight catering both move by hi-loader to galley height, sealed at our kitchen and boarded airside without a foot-of-aircraft handoff, across scheduled, charter, VIP and government rotations.
2,714 m
Longest runway
Wide-body
Largest aircraft handled
2
Runways
02
VIP at any volume
8 First covers or 400 passengers across three cabins, same execution
03
24/7 order desk
Ad hoc, AOG and same-day uplift answered around the clock
04
Multi-leg coordination
One loading sheet, every leg of your rotation
On the apron — Heraklion
Aviation catering boarded by hi-loader at Heraklion, Greece
Everything below is what we measure at this station — distances, windows, who signs what.
Inflight catering order window for LGIR / HER departures
Aviation catering from sealed cart to galley door at Heraklion (HER)
Heraklion holds a wide-body reference code, and every loading plan here starts from what that code allows onto the ramp. Ramp access is ours from the sealed cart to the galley door, never handed off at the foot of the aircraft, so the catering uplift is timed rather than guessed. That single named handover is what a rotation through Heraklion is actually planned against.
Between our kitchen and the stand at Heraklion sit screening, an escort convoy and apron traffic, and we plan every catering uplift against the worst of those three rather than the average. Nothing crosses the ramp without a documented chain of custody: the cart is sealed at the kitchen, logged again at the galley door, and the loading crew works to that seal, not to a verbal handover. Galley catering at this station is signed for at both ends, so the record that travels with the aircraft is the same one our coordinator holds on the ground.
One seal, one signature, one coordinator: that is the whole loading window.
Crew meals and pilot meals for LGIR departures
Cargo crew meals produced to the same standard at Heraklion, Greece
The flight kitchen behind Heraklion's wide-body stands runs hot production, pastry, a cold larder and a protocol line under one roof, all governed to HACCP standard. That combination is what lets a single facility carry a scheduled rotation and a sealed VIP uplift on the same shift without either one waiting on the other. Airport catering at HER and airport catering in Greece both draw on the same cold chain, so the flight kitchen at HER never splits its standard between traffic types.
The team that handles government flight catering at Heraklion is the same named crew on every rotation, not a rotating pool drawn in for the day. Security clearance is held on file for each of them, they sit on the access list for the ramp, and they are trained to the household standards that repeat movements require. That continuity is what a protocol officer is actually checking for when the file is reviewed.
Halal airline meals and special meals at HER
VVIP catering to a written specification at LGIR / HER
Menus at Heraklion are written to the cabin and the mission before they are written to a season, because a delegation flight and a scheduled rotation load from the same kitchen but never from the same specification. Local sourcing draws on Cretan produce where the season allows it — olive oil, cheese, orchard fruit and fish worked into a tray set rather than a plated showpiece. Inflight catering at HER carries that same discipline into every cabin, First through main. Allergen, halal, kosher and medical sets are documented per passenger and per cabin, not applied as a single blanket code across the manifest.
First & VVIP cabins
First and VVIP cabins at Heraklion are plated to a written specification held on file between rotations, with à-la-carte and caviar service available on request. VIP flight catering here is measured against that standing document, not reworked from scratch for every movement.
Business cabins
Business cabins at HER run a multi-choice hot service in oven-ready formats sized to the aircraft's own galley. Crew meals, cabin crew meals and pilot meals are boxed separately to the roster, so tray sets and meal boxes never mix on the same cart.
Protocol & dietary
Household, religious and medical requirements are documented per passenger at Heraklion, from halal and kosher sets through the full IATA special meal code list. Inflight catering produced against those codes is built on a separate line and sealed before it leaves the kitchen.
The three books
01
Royal & Government Flights
Royal households · government · state operations
- Plated service · First to main cabin
- Protocol handling · security clearance
02
Charter & Commercial
Charter · ACMI · group · scheduled · ad hoc
- 400 passengers · one uplift
- HACCP cold chain, logged to the galley door
03
Private Jet
Business jet · VVIP charter · flight departments
- From 8 covers · plated forward
- Reheat sequence specified per dish
Compliance
Aircraft catering under HACCP control at Heraklion (HER)
HACCP
HACCP cold chain
Produced in our own certified kitchens, temperature logged end to end.
Clearance
Cleared personnel
Security-cleared staff, badged airside vehicles, escorted where the stand requires it.
Custody
Sealed chain of custody
Carts sealed at the kitchen, seals verified and handovers signed at the aircraft.
Allergens
Documented allergen sets
Allergen, halal, kosher and medical requirements documented per uplift and per passenger.
Flight catering airside delivery at Heraklion airport
Heraklion carries scheduled, charter and government traffic across two runways rated to a wide-body reference code, and each of those profiles asks something different of catering: a delegation is a paperwork problem before it is a food problem, a peak charter wave is a capacity problem, and a repeat rotation is a repetition problem that only a fixed specification solves.
The uplift leaves our kitchen sealed and travels by hi-loader straight to the galley door, with ramp access held on our own badges rather than a delivery to the foot of the aircraft. Airside delivery at Heraklion is staged to the loading sheet stand by stand, and airline catering in Greece is planned the same way whichever stand a given rotation is assigned. Inflight catering at Heraklion, aviation catering at HER and airport catering in Heraklion all run off the one ops desk, and in-flight catering in Greece is logged against the same seal record wherever it lands.
One coordinator carries the file from kitchen to signature, and nothing crosses the ramp without a signed handover at the stand.
Commercial aviation catering and VVIP missions at Heraklion, Greece
01
Government and state flight catering at Heraklion
At Heraklion, the wide-body reference code that governs both runways is what lets a full-size state aircraft board on the same ramp as scheduled traffic. Government flight catering here covers state visits and head of state movements with the protocol file documented per passenger, security-cleared staff on the load, and the uplift sealed before it leaves the kitchen.
Government & state flights →
02
Royal and VVIP flight catering at LGIR
A private airliner working under royal household protocol still boards against the same wide-body reference code that governs every stand at Heraklion, and that code is what fixes how the load is sequenced. Royal flight catering here holds a written specification on file between movements for BBJ, ACJ and wide-body VVIP aircraft, with halal and household dietary requirements produced on request.
Royal & VVIP flights →
03
Charter and ACMI flight catering at HER
2714 metres of runway, and that is what allows a full wide-body charter to operate here rather than a narrow-body substitute. Charter flight catering at Heraklion covers ACMI and wet-lease operators, group movements and special missions, with charter flight catering at LGIR staged to the loading sheet across a full three-cabin uplift.
Wide-body charter →
04
Airline and ad hoc catering at Heraklion
A wide-body airliner boards here because the aerodrome reference code held at Heraklion covers that class of aircraft on both of its runways. Ad hoc airline catering runs for carriers working this as an outstation: outstation catering and diversion catering sit on the same duty roster as technical stop catering, AOG included, across a multi-leg rotation without a separate booking process.
Commercial airlines →
05
Private jet and FBO catering at LGIR
Our kitchen works the same 2714 m wide-body ramp for business aviation traffic that uses Heraklion's GA terminal and the FBOs on the field. Private jet catering at HER is delivered on the same cold chain and the same sealed paperwork as an airline uplift, whichever apron the aircraft is parked on.
Private jets →
Charter flight catering trusted by operators at HER
Operators on commercial aviation catering at Heraklion
Government flight department
Royal household
Charter operator
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Scheduled airline
“Our ops team used the service at Heraklion (HER/LGIR) as an airline catering partner. They understood airline operations and kept communication short, clear, and useful. A good partner to have when the usual supplier is not available. From an operational point of view, the service was easy to manage and required very little follow-up.”
★★★★☆Charter operator
Marco — Charter Flight Coordinator
“Our team needed private jet catering in Heraklion for a short-notice flight at HER/LGIR. Communication was responsive and the team handled a late timing change without any issue. A very easy service to use at this station. The order was complete on arrival and easy for us to check before closing the doors.”
★★★★★Charter operator
Yann — Freighter Duty Manager
“We had several special meals on our order at Heraklion (HER/LGIR) and everything was handled correctly. All requirements were followed and the cabin crew could see immediately which meal belonged to which passenger. Very reassuring for the cabin crew. That made the turnaround easier for both the flight crew and the team on the ground.”
★★★★★Scheduled airline
Hugo — Flight Support Manager
Station data for airport catering at Heraklion (LGIR / HER)
| Datum | Value |
|---|---|
| Longest runway | 2,714 m |
| Runways | 2 |
| Aerodrome reference code | wide-body |
| ICAO | LGIR |
Business jet catering questions at HER
Diversion catering and ramp questions at HER
What operations gets asked every week about Heraklion.
Ask operations directly →Do you deliver airline catering airside at HER?
Yes, by hi-loader straight to the galley door: the load is boarded at Heraklion under ramp access held on our own badges, never left at the foot of the aircraft.
Which special meal codes does LGIR produce?
The route runs the cart on a separate line before it reaches the ramp: halal, kosher and the full set of IATA special meals, SPML included, are produced and sealed apart from the main tray run.
When does an order need to be placed for a Heraklion rotation?
Once the cabin count and specification are confirmed, lead time runs from that point; how far in advance depends on the mission, and last minute airline catering is worked case by case against the loading window.
How is VIP, VVIP and government flight catering handled at Heraklion International Airport?
Heraklion International Airport routes VIP flight catering and government flight catering through the same protocol file, sealed at the kitchen and signed for at the stand under documented clearance.
What does private jet catering look like at HER?
We deliver to the GA terminal and the FBOs on the field on the same cold chain as an airline uplift, so FBO catering at Heraklion carries the same paperwork whichever apron it lands on.
Airline catering near Heraklion
JSH / LGST
Crete Island
Greece · 85 km from Heraklion
Airline & VIP flight catering →
CHQ / LGSA
Souda
Greece · 96 km from Heraklion
Airline & VIP flight catering →
JTR / LGSR
Santorini Island
Greece · 121 km from Heraklion
Airline & VIP flight catering →
Flight catering quote for Heraklion airport
Request a quote
Send us your catering needs for HER
Heraklion (HER / LGIR)
Give us the aircraft and what goes on board. A coordinator comes back with a quote for Heraklion, not a brochure.
orders@aerogourmet.com · operations desk, 24/7
Four steps
Flight
Aircraft · stand · local time
Offloading
Return leg, if any
Order
Counts · menus · files
Contact
Who we come back to
Uplift at Heraklion (HER)