Aviation catering — Mataram, Indonesia

Wide-body airline catering, VIP flight catering and private jet catering at Mataram (WADL / LOP)

LOP (IATA) · WADL (ICAO)

A 3300 m runway at Mataram takes wide-body movements on a single strip, which sets the loading plan for every rotation we work here. AERO GOURMET runs inflight catering, in-flight catering and hi-loader boarding to galley height on this ramp, with uplift staged airside from kitchen to stand rather than left at the foot of the aircraft.

A catering hi-loader raised to the forward galley door of a wide-body on stand, the platform level with the doorway and the truck squared up beneath it.
3,300 m
Longest runway
Wide-body
Largest aircraft handled
1
Runways
01
Wide-body & private jet
From a light jet to a full 777, one caterer, one standard
02
VIP at any volume
8 First covers or 400 passengers across three cabins, same execution
03
24/7 order desk
Ad hoc, AOG and same-day uplift answered around the clock
04
Multi-leg coordination
One loading sheet, every leg of your rotation
A catering hi-loader raised to the aft galley door of a wide-body on stand, its platform level with the doorway and a second truck waiting below.

On the apron — Mataram

Inflight catering loaded to galley height at Mataram

Everything below is what we measure at this station — distances, windows, who signs what.

Aviation catering timeline, order to boarding, at Mataram

Airport catering, one seal from kitchen to cabin at Mataram, Indonesia

Ramp access at Mataram is what the loading window is built around, since a wide-body galley door sits higher than a hi-loader has to travel on a narrower ramp elsewhere. Our crews stage the sealed cart at the kitchen, move it across the apron under escort, and board it directly at galley height rather than handing it off at the foot of the aircraft. Every catering uplift here is logged at the point it leaves the kitchen and again at the point it clears the door.

Four branded catering carts latched side by side in an aircraft galley, each door closed on a coloured seal.

Between our kitchen and the stand at WADL sit screening, an escort through the apron traffic, and the final approach to the galley door itself, and we plan the galley catering run against whichever of those three runs longest on the day. The convoy is the variable that decides a rotation, not the food, so the route is worked and re-worked before the cart is ever sealed. Temperature is logged at the seal and logged again at handover, and the chain of custody closes only when a signature is taken at the aircraft. That signature, not the departure board, is what tells us the catering uplift at Mataram is done.

One coordinator owns the seal at the kitchen and the signature at the aircraft.

Flight kitchen and crew meals for LOP

Kitchen production.

Pilot meals and cleared production crews for WADL / LOP

HACCP governs every batch that leaves the flight kitchen behind Mataram, from hot production and pastry through to the cold larder and the protocol line that handles government and household work. Having all four functions under one roof means a multi-class order moves without a handoff between buildings, which matters on a field with a single wide-body-rated stand run. Airport catering at LOP and airport catering across Indonesia both depend on that same production line staying continuous, rotation after rotation.

The team that handles government flight catering at WADL is the same named crew every rotation: security clearance on file, listed on the access list, and trained to the household service standards a royal or state movement requires. That continuity is the point at a station with one wide-body stand run — there is no second team to fall back on, so the paperwork travels with the same people every time. Catering at WADL is signed off by that crew before it ever leaves the kitchen door.

VIP flight catering and dietary sets at WADL

Royal flight catering standards per cabin at Mataram

The sealed cart leaving our kitchen for Mataram carries menus written to the cabin it serves and the mission behind it, drawing on the produce of Lombok and the wider Indonesian coast where the specification calls for it rather than on any single named dish. First and Business travel on their own tray sets; the main cabin runs on a separate production line entirely. Inflight catering at Mataram is documented per passenger for allergen, halal, kosher and medical requirements, labelled by cabin before it is ever loaded. Nothing leaves the kitchen without that label attached.

Sliced roast pork in gravy with cauliflower, a pressed terrine and a herb oil trail across the plate.

First & VVIP cabins

First and VVIP cabins at Mataram are plated to a written specification, with caviar and à-la-carte service available on request against the standing order on file. VIP flight catering here is filed and repeated exactly the same way on every rotation, never improvised at the stand.

A complete tray set on a black tray: a hot egg and ham dish, cut fruit, breads, a pastry, a set yoghurt and a portion of preserve.

Business cabins

Business cabins at LOP run on multi-choice hot service in oven-ready formats sized to the galley fitted to the aircraft. Crew meals, cabin crew meals and pilot meals in Indonesia travel boxed to the roster, separate from the passenger tray sets, with crew meals at Mataram logged against the same loading sheet.

Diet.

Protocol & dietary

Household, religious and medical requirements at LOP are documented per passenger and produced on a dedicated line before sealing. Halal and kosher sets and the full range of IATA special meal codes are boxed separately, so inflight catering at Mataram carries its dietary load without touching the standard tray run.

The three books

A tray set on a stainless steel bench: a plated fish fillet with rice and vegetables, a bread roll with herb butter, and a berry dessert in a glass.

01

Royal & Government Flights

Royal households · government · state operations

  • Plated service · First to main cabin
  • Protocol handling · security clearance
Chefs plating a long line of identical main courses under heat lamps, with loaded catering trolleys waiting at the end of the line.

02

Charter & Commercial

Charter · ACMI · group · scheduled · ad hoc

  • 400 passengers · one uplift
  • HACCP cold chain, logged to the galley door
A business jet cabin credenza laid with chilled sparkling wine in a bucket, bottled drinks, a nut dish and folded napkins on a silver tray, beside a single passenger seat.

03

Private Jet

Business jet · VVIP charter · flight departments

  • From 8 covers · plated forward
  • Reheat sequence specified per dish

Compliance

Aircraft catering food safety at Mataram (LOP)

HACCP
HACCP cold chain
Produced in our own certified kitchens, temperature logged end to end.
Clearance
Cleared personnel
Security-cleared staff, badged airside vehicles, escorted where the stand requires it.
Custody
Sealed chain of custody
Carts sealed at the kitchen, seals verified and handovers signed at the aircraft.
Allergens
Documented allergen sets
Allergen, halal, kosher and medical requirements documented per uplift and per passenger.

Flight catering airside delivery at Mataram (LOP)

Mataram runs on a single wide-body-rated stand, which turns every arrival into a sequencing exercise rather than a volume one: a government delegation is a documentation load, a charter peak is a capacity load, and a repeat scheduled rotation is a repetition load, and each gets planned differently even though only one stand is doing the work.

The uplift reaches the aircraft here by sealed cart from our kitchen, escorted across the apron and boarded by hi-loader directly at the galley door rather than handed off at the foot of the aircraft. Airline catering at WADL and aviation catering at WADL both run off that same route, coordinated with the ramp handler on duty for the slot.

We commit to one named coordinator per rotation, sealed carts logged at both ends, and a signed handover at the aircraft — in-flight catering at WADL and inflight catering across Indonesia are held to that one commitment regardless of which segment is flying.

VVIP catering alongside scheduled flights at WADL / LOP

Foodplategovops.
01
Government and state flight catering at Mataram
On a field holding one wide-body-rated stand, a head of state aircraft is worked to the same protocol file as any other movement, just with fewer places for it to sit. Government flight catering at LOP covers state visits and official delegations documented per passenger, with security-cleared staff and the uplift sealed at catering at LOP before it leaves the kitchen.
Government & state flights →
Royal vvip food.
02
Royal and VVIP flight catering at WADL
Fitting a private airliner around the single wide-body stand at Mataram means household movements are scheduled well ahead of the slot they actually occupy. Royal flight catering at LOP covers BBJ, ACJ and wide-body VVIP aircraft, held to a written household specification kept on file between movements, with halal and household dietary requirements produced on request.
Royal & VVIP flights →
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03
Charter and ACMI flight catering at LOP
3300 metres is the longest runway at Mataram, which is what clears a fully loaded wide-body charter for departure from this field. Charter flight catering at WADL and charter flight catering across Indonesia both cover ACMI and wet-lease operators, group movements and special missions staged as a full three-cabin uplift counted against the loading sheet.
Wide-body charter →
A complete tray set on a black tray: a plated fish fillet with rice and vegetables, a seeded roll with herb butter and a berry dessert in a glass.
04
Airline and ad hoc catering at Mataram
A wide-body reference code at LOP is what lets a diverted or delayed aircraft board here at all, and carriers running this station as an outstation plan around that single classification. Ad hoc airline catering, outstation catering, diversion catering and technical stop catering in Indonesia all move off one duty roster, with crew meals at WADL boxed separately across a multi-leg rotation.
Commercial airlines →
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05
Private jet and FBO catering at WADL
Our crews work the same 3300 m runway at Mataram for business aviation movements as for the wide-body rotations, delivering private jet catering at LOP to the FBOs on the field and the GA terminal. FBO catering here runs on the same cold chain and the same paperwork as an airline uplift, business aviation catering and business jet catering included.
Private jets →

Aviation catering trusted by operators at LOP

Operators on commercial aviation catering at LOP

4.5.25 1.

Government flight department

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Royal household

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Charter operator

Images (1).

Scheduled airline

“We needed an airline catering broker at Mataram (LOP/WADL) and the support was excellent. One contact handled the order from confirmation through delivery, which saved our dispatch team a lot of follow-up. We would use the service again without hesitation. The final handover was simple and there was nothing for the crew to correct before departure.”

★★★★★

Charter operator

Giorgio — Freighter Operations Manager

“We booked airline catering in Mataram for a flight operating through LOP/WADL. Communication was responsive and the team handled a late timing change without any issue. Good local support for a VIP operation. That made the turnaround easier for both the flight crew and the team on the ground.”

★★★★★

Scheduled airline

Rita — Flight Support Executive

“We had several special meal codes on our order at Mataram (LOP/WADL) and everything was handled correctly. The team confirmed the dietary details carefully and there was no confusion when the order arrived. We were happy with the accuracy of the order. That made the turnaround easier for both the flight crew and the team on the ground.”

★★★★★

Scheduled airline

Eduardo — Airport Operations Lead

Airport catering data for Mataram (WADL / LOP)

DatumValue
Longest runway3,300 m
Runways1
Aerodrome reference codewide-body
ICAOWADL

Business jet catering questions at WADL

Diversion catering and ramp questions at WADL

What operations gets asked every week about Mataram.

Ask operations directly →
Do you produce halal, kosher and IATA special meal sets for flights out of Mataram?

Yes, halal and kosher trays and the full set of SPML special meal codes are produced on a dedicated line and labelled per passenger before sealing.

At which point does airline catering reach the aircraft at Mataram Airport?

The sealed cart leaves our kitchen first, then crosses the apron under escort, and airside delivery is completed by hi-loader boarding directly at the galley door rather than at the foot of the aircraft.

Can an order be placed close to departure at LOP?

The standard lead time covers the specification and cabin count in full, but how far in advance you book governs how late that specification can still change; ask the desk about a given rotation and it will confirm the window for it.

WADL — do you cater VIP, VVIP and government flights, and under what protocol?

The same hi-loader that boards a scheduled wide-body carries VIP flight catering and government flight catering here, sealed at the kitchen and logged against a protocol file documented per passenger.

How much does airline catering cost at Mataram?

The clearance and specification behind a quotation are what set the airline catering cost, covering cabin count, tray specification and loading window, and the desk returns a figure once those are confirmed rather than publishing a price list.

Inflight catering at other airports near Mataram

DPS / WADD
Kuta
Indonesia · 122 km from Mataram
Airline & VIP flight catering →
BMU / WADB
Bima
Indonesia · 266 km from Mataram
Airline & VIP flight catering →
MLG / WARA
Malang
Indonesia · 403 km from Mataram
Airline & VIP flight catering →

Charter flight catering quote for Mataram (LOP)

Request a quote

Send us your catering needs for LOP

Mataram (LOP / WADL)

Give us the aircraft and what goes on board. A coordinator comes back with a quote for Mataram, not a brochure.

orders@aerogourmet.com · operations desk, 24/7

Four steps

Flight

Aircraft · stand · local time

Offloading

Return leg, if any

Order

Counts · menus · files

Contact

Who we come back to

Step 1 of 4 · Flight

Flight

The airport is already filled in. Change it if the uplift boards elsewhere.

Search by city, IATA or ICAO.
Local time at the airport of delivery.
Hi-loader required
Offloading

One question. Answer no and the step closes itself.

Offloading required
Order

What goes on board, and for how many. Attach a loading sheet if you hold one.

Order from one of the three menu books

Give the detail per cabin if there is one.
Accepted formats: PDF, JPG, PNG, Word, Excel, CSV, TXT — up to 4 MB per file.
Contact

One name, one desk. We reply to it and nowhere else.

Uplift at Mataram (LOP)