01
Wide-body & private jet
From a light jet to a full 777, one caterer, one standard
Aviation catering — Hay, Australia
VIP & private jet catering with airline catering at Hay (YHAY / HXX)
HXX (IATA) · YHAY (ICAO)
With a 1463 m runway across two runways at Hay, narrow-body wide-body rotations here still require a hi-loader boarding uplift straight to galley height rather than a kerbside handover. Inflight catering at YHAY and in-flight catering for scheduled, charter, VIP and government movements run off one ops desk, airside, at Hay.
1,463 m
Longest runway
Narrow-body
Largest aircraft handled
2
Runways
02
VIP at any volume
8 First covers or 400 passengers across three cabins, same execution
03
24/7 order desk
Ad hoc, AOG and same-day uplift answered around the clock
04
Multi-leg coordination
One loading sheet, every leg of your rotation
On the apron — Hay
Commercial aviation catering at wide-body scale, YHAY
Everything below is what we measure at this station — distances, windows, who signs what.
Inflight catering order window at HXX
Aircraft catering handover at the galley door, HXX
Between our flight kitchen and the stand at Hay, the catering uplift moves on a fixed sequence rather than a guess: sealed at the kitchen, escorted across the apron, opened only at the galley door. Ramp access is held on our own clearances rather than passed through a general handling desk, which is what keeps the sequence repeatable across two runways. At YHAY that sequence is the same on every rotation, narrow-body or otherwise, because the reference code does not change what the convoy has to clear.
Between our kitchen and the stand at YHAY sit screening, escort and apron traffic, and the chain of custody is planned against the worst of them rather than the average case. Every catering uplift is logged at the point it is sealed and logged again at the point the galley catering is handed over, with a signature closing each stage. That discipline holds regardless of which of the two runways is active, because the galley door is the fixed point the whole route is built around.
The convoy is the risk we manage; the food only travels once it is sealed.
Crew meals and pilot meals for YHAY departures
Cargo crew meals produced to the same standard at YHAY
Behind Hay, the flight kitchen runs hot production, pastry, a cold larder and a protocol line under one roof, holding the HACCP standard that governs every batch before it is sealed for the ramp. Airport catering at Hay and airport catering at HXX are planned from that single site rather than split across outlets, which keeps the cold chain unbroken from the cold larder to the cart. That structure is what lets a narrow-body reference code carry multi-class volume without the kitchen becoming the bottleneck.
The team that handles government flight catering at Hay is the same named crew on every rotation, not a rotating pool assembled per booking. Security clearance is held on file for each of them, they sit on the access list for the ramp, and they are trained to the household service standards a royal or state movement expects. That continuity is what a protocol officer checks first, ahead of anything on the tray.
Halal airline meals and special meals at Hay, Australia
Royal flight catering standards per cabin at Hay airport
Menus at Hay are built to the cabin and the mission rather than to a fixed catalogue, moving from a scheduled rotation to a VVIP movement without changing the kitchen behind them. Inflight catering at YHAY draws on regional dairy, fish and orchard produce where the season allows, kept general rather than tied to a single supplier. Cycles shift week to week to keep the specification current across two runways of traffic. Allergen, halal, kosher and medical sets are documented per passenger and per cabin, never assumed from the booking class alone.
First & VVIP cabins
First and VVIP cabins at Hay are plated to a written specification rather than a fixed menu, with à-la-carte and caviar service available on request. The presentation is filed against the standing order, so VIP flight catering repeats the same way on the next rotation as it did on the last.
Business cabins
Business cabins at HXX run multi-choice hot service in oven-ready formats sized to the galley fitted to the aircraft, boxed as tray sets rather than plated individually. Crew meals, cabin crew meals and pilot meals are boxed separately to the roster, so the cabin service and the flight deck never share a set.
Protocol & dietary
Halal and kosher requirements, the full set of IATA special meal codes and household or medical diets are documented per passenger rather than left to a verbal note, then produced on a separate line at Hay. Inflight catering here means that line is sealed before it joins the main uplift, not mixed in after the fact.
The three books
01
Royal & Government Flights
Royal households · government · state operations
- Plated service · First to main cabin
- Protocol handling · security clearance
02
Charter & Commercial
Charter · ACMI · group · scheduled · ad hoc
- 400 passengers · one uplift
- HACCP cold chain, logged to the galley door
03
Private Jet
Business jet · VVIP charter · flight departments
- From 8 covers · plated forward
- Reheat sequence specified per dish
Compliance
HACCP standards for aviation catering at Hay (HXX)
HACCP
HACCP cold chain
Produced in our own certified kitchens, temperature logged end to end.
Clearance
Cleared personnel
Security-cleared staff, badged airside vehicles, escorted where the stand requires it.
Custody
Sealed chain of custody
Carts sealed at the kitchen, seals verified and handovers signed at the aircraft.
Allergens
Documented allergen sets
Allergen, halal, kosher and medical requirements documented per uplift and per passenger.
Aircraft catering delivered airside at Hay
Hay handles scheduled, charter and government traffic across two runways, and that narrow-body reference code sets the pattern a loading plan is built around here: a delegation movement is a documentation problem before it is a volume one, and a repeat rotation is a repetition problem the tray specification has to survive unchanged. Airline catering in Hay and aviation catering at HXX are planned against that pattern rather than against a single flight type.
The route from our flight kitchen to the stand runs airside, with ramp access held on our own clearances rather than routed through a general handling desk. In-flight catering in Hay and inflight catering in Australia are boarded by hi-loader to galley height, with our own escort covering the apron crossing between the kitchen gate and the aircraft.
On every rotation through YHAY we commit to one coordinator on the ground, sealed carts from kitchen to stand, and a signed handover at the galley door.
Scheduled, charter and VVIP catering at Hay
01
Government and state flight catering at HXX
Two runways at Hay, worked to a narrow-body reference code, still carry a delegation movement without the protocol file changing shape. Government flight catering here documents the passenger list per seat, puts security-cleared staff on the load, and seals the uplift at the kitchen before it reaches the stand, exactly as a head of state movement requires.
Government & state flights →
02
Royal and VVIP flight catering at Hay
Our kitchen holds a written household specification on file between movements, built around the narrow-body reference code this field is cleared to, so a repeat rotation reads the same on paper each time it lands. Royal flight catering at Hay covers private airliners on the BBJ and ACJ pattern, with the royal household's dietary requirements and any VVIP request handled from that same file rather than rebuilt on request.
Royal & VVIP flights →
03
Charter and ACMI flight catering at YHAY
Aerodrome reference code narrow-body governs how a charter movement is staged at Hay, sequencing the loading sheet to the galley layout rather than to the operator's own paperwork. Charter flight catering in Hay covers ACMI and wet-lease operators, group movements and special missions, with charter flight catering at Hay carrying a full three-cabin uplift on multi-leg rotations.
Wide-body charter →
04
Airline and ad hoc catering at HXX
A 1463 m runway sets the working length any loading plan at Hay has to sequence around, which is why ad hoc airline catering here is scheduled against the runway window rather than assumed. Carriers running Hay as an outstation get outstation catering, diversion catering and technical stop catering off one duty roster, AOG included, with crew meals covering the multi-leg rotation across Australia.
Commercial airlines →
05
Private jet and FBO catering at Hay
A narrow-body business jet movement is what the aerodrome reference code at Hay is built to take, and that clearance is what lets private jet catering at Hay reach the GA terminal on the same schedule as a scheduled rotation. FBO catering here runs through the FBOs on the field and the ramp handler, on the same cold chain and the same paperwork as an airline uplift, under our dedicated business aviation catering branch.
Private jets →
Charter flight catering reviewed at Hay airport
Flight departments on jet catering at Hay (HXX)
Government flight department
Royal household
Charter operator
Scheduled airline
“We had a last-minute schedule change into Hay (HXX/YHAY) and needed AOG catering. Communication was fast and practical, which made a difficult turnaround much easier for our crew. Exactly what we need when operations change with very little notice. Responses were quick whenever we had a question, which helped us keep the flight on schedule.”
★★★★☆Charter operator
Khalid — Cargo Network Controller
“Hay (HXX/YHAY) was an outstation for us, and we booked airline catering at outstations for the sector. The crew received exactly what was ordered, with clear labels and no last-minute chasing from operations. Very useful coverage for smaller or less familiar stations. From an operational point of view, the service was easy to manage and required very little follow-up.”
★★★★★Scheduled airline
Liam — Trip Support Manager
“For our flight at Hay (HXX/YHAY), we needed a quick airline catering quote before confirming the order. The inclusions were easy to understand, lead time was realistic, and there were no surprises when the final order was confirmed. We appreciated the transparency. The final handover was simple and there was nothing for the crew to correct before departure.”
★★★★★Scheduled airline
Thomas — Ramp Operations Manager
Airport catering data for Hay (YHAY / HXX)
| Datum | Value |
|---|---|
| Longest runway | 1,463 m |
| Runways | 2 |
| Aerodrome reference code | narrow-body |
| ICAO | YHAY |
Inflight catering FAQ for Hay airport
Diversion catering and ramp questions at Hay, Australia
What operations gets asked every week about Hay.
Ask operations directly →At which point in the movement does YHAY handle VIP, VVIP and government flight catering, and under what protocol?
Protocol starts at booking, when the passenger and dietary file is opened; VIP flight catering and government flight catering then run under that same file through sealing, escort and handover, with the household or delegation office briefed at each stage.
Does Hay produce halal and kosher meals along with the IATA special meal codes?
The sealed cart that leaves our production line carries halal, kosher and the full set of SPML codes as separate, labelled loads, never mixed into the general uplift, so each special meal is traceable back to its own passenger record.
How far in advance does an order need to be placed at Hay Airport, and how late can the specification still change?
There is a standard lead time for a first booking and a shorter window for a specification change on an existing one; last minute airline catering is handled case by case against whatever the runway and kitchen schedule can still absorb that day.
Does HXX offer airside delivery for airline catering, and how does the uplift reach the aircraft?
Every uplift leaves our kitchen sealed and travels airside under escort to the stand, where it is boarded by hi-loader to galley height rather than handed over at the foot of the aircraft.
Airport catering near Hay
BZD / YBRN
Balranald
Australia · 115 km from Hay
Airline & VIP flight catering →
DNQ / YDLQ
Deniliquin
Australia · 115 km from Hay
Airline & VIP flight catering →
GFF / YGTH
Griffith
Australia · 118 km from Hay
Airline & VIP flight catering →
Airline catering quote for Hay
Request a quote
Send us your catering needs for HXX
Hay (HXX / YHAY)
Give us the aircraft and what goes on board. A coordinator comes back with a quote for Hay, not a brochure.
orders@aerogourmet.com · operations desk, 24/7
Four steps
Flight
Aircraft · stand · local time
Offloading
Return leg, if any
Order
Counts · menus · files
Contact
Who we come back to
Uplift at Hay (HXX)