Aviation catering — Windsor, Canada
Airline catering, VIP & private jet catering at Windsor (CYQG / YQG)
YQG (IATA) · CYQG (ICAO)
The 2743 m runway at Windsor clears wide-body movements onto stands where our hi-loader boards straight to galley height, so a rotation never waits behind a foot-of-aircraft handoff. Inflight catering here runs from one kitchen and one ops desk, and in-flight catering for scheduled, charter, VIP and government uplift is staged, sealed and boarded on the same schedule.


On the apron — Windsor
Inflight catering at wide-body scale for Windsor (YQG)
Everything below is what we measure at this station — distances, windows, who signs what.
In-flight catering loading window at YQG
Aviation catering from sealed cart to galley door at CYQG / YQG
Ramp access governs the loading window at Windsor: the sealed cart leaves our kitchen, crosses the apron under escort and reaches the galley door at a measured point in the rotation, not an estimated one. Every catering uplift is planned against that access rather than against the published departure time, because the apron is where a rotation is actually won or lost. What the timeline below shows is that sequence, stage by stage, from seal to signature.

Between our kitchen and the stand at Windsor sit screening, an escort and apron traffic, and the convoy is the part of a catering uplift that carries the real risk, not the galley catering itself. We plan the route against the busiest version of that traffic, not the average one, so a delay on the apron never becomes a delay at the galley door. Temperature is logged when the cart is sealed and logged again at handover, and the chain of custody closes with a signature that names who received the load at the aircraft.
One coordinator owns the load from the seal at our kitchen to the signature at the aircraft.
Flight kitchen and crew meals for CYQG

Pilot meals and cleared production crews for Windsor
Airport catering at Windsor is provisioned from one kitchen built to run hot production, pastry, a cold larder and a protocol line under a single roof, rather than across separate units that each add a handover. That arrangement is what lets airport catering here hold to HACCP through every stage, from first prep to sealed cart, without breaking the cold chain at a site transfer. Flight kitchen output at YQG is planned against the rotation, not against a fixed daily run, so volume and timing move together.
The team that handles government flight catering at Windsor is the same named crew on every rotation, not a rotating pool drawn in for the day. Each member carries security clearance on file, sits on the access list for airside movement, and is trained to the paperwork that travels sealed with a VVIP or royal household load. That continuity is what a protocol officer checks first, and it is answered before the question is asked.
Halal airline meals and special meals at Windsor airport
Royal flight catering standards per cabin at YQG
Menus at Windsor are built to the cabin and the mission before anything else: a First or VVIP tray is not the business-cabin tray scaled down, and a charter rotation is not planned on the same cycle as a scheduled outstation. Canadian dairy, orchard fruit and lake fish sit alongside imported staples on the specification sheet, rotated by season rather than fixed for the year. Inflight catering in Canada is written this way at every station we hold, and Windsor's tray sets follow the same discipline. Allergen, halal, kosher and medical sets are documented per passenger and per cabin, labelled before the cart is sealed, never assembled against a verbal note.

First & VVIP cabins
First and VVIP cabins at Windsor are plated to a written specification rather than a standard tray, with caviar and à-la-carte service available on request. VIP flight catering here is filed against the standing order for the rotation, so the presentation matches the last one flown, not a fresh guess each time.

Business cabins
Business cabins at CYQG run on multi-choice hot service built to a cabin specification, boxed into oven-ready formats sized to the galley fitted on the aircraft. Crew meals, cabin crew meals and pilot meals are boxed separately to the roster, so the flight deck and the cabin crew are never served from the passenger tray sets.

Protocol & dietary
Protocol and dietary work at Windsor covers household, religious and medical requirements documented per passenger, with halal and kosher sets produced against the full IATA special meal code list. Inflight catering for these sets is produced on a separate line at our kitchen and sealed before it leaves it, so a coded meal never mixes with the standard run.
The three books

01
Royal & Government Flights
Royal households · government · state operations
- Plated service · First to main cabin
- Protocol handling · security clearance

02
Charter & Commercial
Charter · ACMI · group · scheduled · ad hoc
- 400 passengers · one uplift
- HACCP cold chain, logged to the galley door

03
Private Jet
Business jet · VVIP charter · flight departments
- From 8 covers · plated forward
- Reheat sequence specified per dish
Compliance
Aircraft catering food safety at YQG
Flight catering airside delivery at Windsor, Canada
Windsor's traffic mix runs scheduled, charter and government movements across two runways, and each of those brings a different problem to the kitchen: a government delegation is a documentation exercise before it is a meal count, a charter peak is a capacity question, and a repeat scheduled rotation is mostly about not repeating a mistake from the last one. Airline catering at YQG is planned against whichever of those three is on the board for the day, not against a single generic pattern.
The uplift itself moves from our kitchen to the ramp under escort, sealed on departure and opened only at the galley door, with our own crew on the apron for the handover rather than a passed-off delivery. Inflight catering at CYQG is boarded by hi-loader to galley height on the wide-body stand, which is the step that removes the foot-of-aircraft handoff altogether.
What we commit to on this stand is one coordinator per rotation, sealed carts logged at both ends, and a signed handover that closes the file: aviation catering in Windsor and airport catering at YQG both run to that same closing step, whatever the segment on the schedule.
Aviation catering for five mission types at Windsor (YQG)





FBOs at Windsor

Charter flight catering reviewed at Windsor, Canada
Operators on commercial aviation catering at CYQG

Government flight department

Royal household

Charter operator
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Scheduled airline
“Our flight at Windsor (YQG/CYQG) required tray set catering airline with clear service-by-service organization. The trays and boxes were organized logically, which saved the cabin crew time before passengers arrived. Very cabin-friendly catering. From an operational point of view, the service was easy to manage and required very little follow-up.”
★★★★★Scheduled airline
Clara — Flight Support Executive
“For a changing schedule at Windsor (YQG/CYQG), we needed flexible ACMI. The team stayed in contact with operations, adjusted to the new timing, and kept the aircraft handover simple. We appreciated how easy the coordination was. That made the turnaround easier for both the flight crew and the team on the ground.”
★★★★★Scheduled airline
Sara — Station Performance Manager
“We used the team for private jet menu at Windsor (YQG/CYQG) on a VIP trip. Everything was easy to check and load, and the passenger requests were prepared exactly as ordered. A very good experience from a flight attendant perspective. From an operational point of view, the service was easy to manage and required very little follow-up.”
★★★★☆Private jet operator
Julia — VIP Flight Operations Manager
Station data for airport catering at Windsor (CYQG / YQG)
| Datum | Value |
|---|---|
| Longest runway | 2,743 m |
| Runways | 2 |
| Aerodrome reference code | wide-body |
| ICAO | CYQG |
Aircraft catering questions at Windsor
Diversion catering and ramp questions at Windsor airport
What operations gets asked every week about Windsor.
Ask operations directly →Can Windsor deliver private jet catering to the FBOs and the GA terminal on the field?
Yes, our kitchen provisions the FBOs on the field and the GA terminal with FBO catering run on the same cold chain and paperwork as an airline uplift.
What lead time does Windsor Airport need for a catering order, and how late can the specification change?
We ask for standard lead time on a first order and can hold changes close to departure once the account is on file; how far in advance you book shapes how late last minute airline catering can still move.
YQG — is airline catering delivered airside, and how does the uplift reach the aircraft?
The hi-loader carries every cart from our kitchen straight to the galley door, so airline catering here is airside delivery by design, never a curbside handoff.
How does CYQG produce halal, kosher and the IATA special meal codes, and how are they documented?
CYQG runs halal and kosher sets, along with the full SPML list, on a separate production line, with each special meal logged per passenger before the cart is sealed.
Ramp access and cabin count decide the quote — how much does airline catering cost at Windsor?
There is no published price list; airline catering cost depends on cabin count, specification and the loading window booked, and the desk returns a quotation against those details.
Do you cater VIP, VVIP and government flights at Windsor Airport, and under what protocol?
Yes, with security-cleared staff, a documented protocol file and a sealed uplift for VIP flight catering and government flight catering alike.
Inflight catering at other airports near Windsor
Flight catering quote for Windsor, Canada
Request a quote
Send us your catering needs for YQG
Windsor (YQG / CYQG)
Give us the aircraft and what goes on board. A coordinator comes back with a quote for Windsor, not a brochure.
orders@aerogourmet.com · operations desk, 24/7
Four steps
Flight
Aircraft · stand · local time
Offloading
Return leg, if any
Order
Counts · menus · files
Contact
Who we come back to