Aviation catering — Hail, Saudi Arabia

VIP flight catering, airline catering and private jet catering at Hail (OEHL / HAS)

HAS (IATA) · OEHL (ICAO)

Sequencing an uplift here starts with the wide-body reference code the field is built to, which sets how many carts move together before a departure. AERO GOURMET provides inflight catering and in-flight catering at Hail, boarding scheduled, charter, VIP, government and private jet flights by hi-loader to galley height.

A catering hi-loader box raised level with the open galley door of a wide-body, its platform bridged to the doorway.
3,720 m
Longest runway
Wide-body
Largest aircraft handled
1
Runways
01
Wide-body & private jet
From a light jet to a full 777, one caterer, one standard
02
VIP at any volume
8 First covers or 400 passengers across three cabins, same execution
03
24/7 order desk
Ad hoc, AOG and same-day uplift answered around the clock
04
Multi-leg coordination
One loading sheet, every leg of your rotation
A catering hi-loader raised to the aft galley door of a wide-body on stand, its platform level with the doorway and a second truck waiting below.

On the apron — Hail

Hi-loader aviation catering on the HAS apron

Everything below is what we measure at this station — distances, windows, who signs what.

Aviation catering lead times and loading window at Hail

Inflight catering tracked kitchen to aircraft at Hail, Saudi Arabia

Every uplift at Hail begins on the same ramp access that serves the wide-body stand, so the sealed cart never waits behind a queue it cannot see. The catering uplift is tracked from the kitchen seal to the apron, across whatever apron traffic sits between the two on a given rotation. What the timeline records is the measured minutes, not an estimate written the week before.

Four branded catering carts latched side by side in an aircraft galley, each door closed on a coloured seal.

Between our kitchen and the wide-body stand at Hail sit screening, an escort requirement and apron traffic that varies by hour, and we plan the catering uplift against the worst version of all three rather than the average one.

Each cart is sealed and logged at departure from the kitchen, checked again at handover to the loading crew, and the temperature recorded at both ends before the galley catering is signed for on the ramp; one coordinator carries the chain of custody the whole way and puts a name to the signature that closes it.

One seal, one route, one signature: the uplift is accountable from kitchen to galley door.

Crew meals from the flight kitchen serving Hail airport

Kitchen production.

Airline food supplier crews cleared for OEHL / HAS

Airport catering at Hail is produced from one facility rather than assembled from several, with hot production, pastry, a cold larder and a protocol cell working under the same roof against the same clock. HACCP governs the line from raw intake to sealed cart, and the cold chain is held from the larder to the loading crew without a break in custody. That structure is what lets airport catering in Saudi Arabia scale from a single galley tray set to a full wide-body rotation without changing the standard applied to either, and it is the same flight kitchen at HAS whichever mission the day brings.

The team that handles government flight catering at Hail is the same named crew on every rotation, not a rota filled from whoever is free that week. Each member carries security clearance on file, sits on the access list for the ramp, and is trained to the household standards that a royal or state movement expects on arrival. That continuity is what a protocol officer checks first, and it is what keeps the sealed uplift traceable at OEHL from one visit to the next.

VIP flight catering and dietary sets at OEHL

Royal flight catering standards per cabin at Hail

Menus at Hail are written to the cabin and the mission rather than issued from one fixed sheet, so a scheduled sector and a state visit are never served from the same specification. Where local sourcing shapes the plan, it draws on Saudi Arabia's dairy, produce and orchard fruit rather than a name attached to either. Inflight catering here moves through the season on that basis, adjusted before it is fixed for the roster. Every set closes on documented allergen, halal, kosher and medical requirements, labelled per passenger and per cabin before it reaches the tray.

Hand-cut beef tartare under a mound of shaved horseradish and caviar pearls, a toasted baguette slice laid alongside on white china.

First & VVIP cabins

First and VVIP cabins at OEHL: VIP flight catering plated to a written specification, with caviar and à-la-carte service available on request. Presentation is filed against the standing order at Hail, so a repeat rotation is served to the same plate the crew signed off before.

A complete tray set on a black tray: sliced beef fillet in gravy with piped mash and vegetables, a seeded roll with herb butter and a berry dessert in a glass.

Business cabins

Business cabins at Hail: multi-choice hot service built to a written cabin specification, in oven-ready formats sized to the galley fitted to the aircraft. Crew meals in Hail and cabin crew meals travel in the same tray sets, with pilot meals boxed separately to the roster, and crew meals in Saudi Arabia follow the identical standard.

Diet.

Protocol & dietary

Protocol and dietary needs at HAS: household, religious and medical requirements documented per passenger, with halal and kosher sets produced on a separate line before sealing. Inflight catering at Hail carries the full range of IATA special meal codes, each one labelled and matched to its passenger before it leaves the kitchen.

The three books

A tray set on a stainless steel bench: a plated fish fillet with rice and vegetables, a bread roll with herb butter, and a berry dessert in a glass.

01

Royal & Government Flights

Royal households · government · state operations

  • Plated service · First to main cabin
  • Protocol handling · security clearance
Chefs plating a long line of identical main courses under heat lamps, with loaded catering trolleys waiting at the end of the line.

02

Charter & Commercial

Charter · ACMI · group · scheduled · ad hoc

  • 400 passengers · one uplift
  • HACCP cold chain, logged to the galley door
A business jet cabin credenza laid with chilled sparkling wine in a bucket, bottled drinks, a nut dish and folded napkins on a silver tray, beside a single passenger seat.

03

Private Jet

Business jet · VVIP charter · flight departments

  • From 8 covers · plated forward
  • Reheat sequence specified per dish

Compliance

Aircraft catering food safety at Hail, Saudi Arabia

HACCP
HACCP cold chain
Produced in our own certified kitchens, temperature logged end to end.
Clearance
Cleared personnel
Security-cleared staff, badged airside vehicles, escorted where the stand requires it.
Custody
Sealed chain of custody
Carts sealed at the kitchen, seals verified and handovers signed at the aircraft.
Allergens
Documented allergen sets
Allergen, halal, kosher and medical requirements documented per uplift and per passenger.

Flight catering airside delivery at Hail (HAS)

Hail carries scheduled, charter and government traffic across a single wide-body reference code, which means a state delegation and a commercial rotation are worked to the same ramp discipline rather than two different ones. A delegation brings a documentation load before it brings passengers, and that is planned for at the kitchen stage rather than at the aircraft door.

The uplift travels from the flight kitchen to the wide-body stand by hi-loader, boarding directly at galley height rather than being set down at the foot of the aircraft, with the loading crew on the ramp for every rotation. Inflight catering and in-flight catering at Hail run off one ops desk, and airline catering at HAS is planned stand by stand rather than assembled on the day.

One coordinator, sealed carts and a signed handover carry aviation catering in Saudi Arabia through every mission this station handles.

VVIP catering and commercial flights at OEHL / HAS

Ops gov cabin.
01
Government and state flight catering at OEHL
Our kitchen works to the same 3720 metre runway that clears a head of state aircraft into Hail, and that clearance is what shapes the government flight catering plan before the delegation lands. Protocol is documented per passenger, staff carry security clearance on file, and the uplift is sealed before it leaves the kitchen for the stand.
Government & state flights →
Royal vvip food.
02
Royal and VVIP flight catering at HAS
3720 metres of runway is what brings a private airliner into Hail on the same reference code as a wide-body VVIP movement, whether it arrives as a BBJ, an ACJ or a full-size aircraft. Royal flight catering here holds a written household specification on file between movements, with royal household standards and halal VIP sets produced on request for repeat rotations.
Royal & VVIP flights →
Menus card charter comm copie.
03
Charter and ACMI flight catering at Hail
A wide-body operating on ACMI or wet-lease terms boards at Hail on the same reference code that clears a scheduled carrier, which is what makes a group movement or a special mission workable on short notice. Charter flight catering here covers a full three-cabin uplift counted against the loading sheet, and charter flight catering in Saudi Arabia is staged in the order the galleys are laid out for multi-leg rotations.
Wide-body charter →
A complete tray set on a black tray: a hot egg and ham dish, cut fruit, breads, a pastry, a set yoghurt and a portion of preserve.
04
Airline and ad hoc catering at OEHL
The single wide-body reference code held at Hail lets a scheduled carrier and an unplanned diversion load from the same stand without a change of equipment. Ad hoc airline catering here covers outstation catering for carriers running Hail as a stop rather than a base, with diversion catering and technical stop catering built off one duty roster and AOG covered across a multi-leg rotation.
Commercial airlines →
Pvj2.
05
Private jet and FBO catering at HAS
With only one runway rated to the wide-body reference code at Hail, business jet traffic shares that same apron capacity rather than a separate light-aircraft strip, and it is worked by our dedicated branch for private jet catering at HAS, dispatched to the GA terminal and the FBOs on the field under the identical cold chain, chain-of-custody paperwork and FBO catering, business aviation catering and business jet catering standard applied to every wide-body departure here.
Private jets →

Charter flight catering trusted at Hail

Operators on commercial aviation catering at HAS

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Government flight department

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Royal household

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Charter operator

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Scheduled airline

“We arranged football club charter catering for the group at Hail (HAS/OEHL) after a late schedule update. The order included different meal types and snacks, but the cabin crew could identify everything immediately. Very practical for team and group charter work. Updates were timely and the final delivery matched the confirmation we had from operations.”

★★★★★

Private jet operator

Katerina — Flight Experience Manager

“Our flight through Hail (HAS/OEHL) required evacuation flight catering with limited preparation time. Communication with operations was efficient and the order was adapted quickly when our timings moved. A good experience under difficult timing conditions. Responses were quick whenever we had a question, which helped us keep the flight on schedule.”

★★★★★

Government flight department

Alejandro — Protocol Operations Officer

“For a cargo sector from Hail (HAS/OEHL), we arranged freighter crew meals for the operating crew. Meals arrived on time and were packed practically for a working crew rather than over-presented. A reliable option for cargo operations. That made the turnaround easier for both the flight crew and the team on the ground.”

★★★★★

Charter operator

Esther — Operations Controller

Airport catering data for Hail (OEHL / HAS)

DatumValue
Longest runway3,720 m
Runways1
Aerodrome reference codewide-body
ICAOOEHL

Business jet catering questions at OEHL

Diversion catering and ramp questions at OEHL

What operations gets asked every week about Hail.

Ask operations directly →
Given the ramp access at Hail, do you deliver airline catering airside, and how does the uplift reach the aircraft?

There is hi-loader boarding on every wide-body stand at Hail, so the sealed cart is raised straight to galley height rather than left at the foot of the aircraft for airside delivery.

Do you publish a fixed rate for airline catering at OEHL?

Yes, in the sense that we quote against a fixed method: airline catering cost depends on cabin count, specification and the loading window requested, and the desk returns a quotation rather than a list price.

Which lead time applies for an order into HAS, and how far in advance must a specification be locked?

The sealed cart is built to a loading sequence agreed before the rotation, and while lead time varies by cabin count, last minute airline catering is handled through the same route when a diversion or a technical stop requires it.

What halal, kosher and special meal codes are produced for OEHL rotations?

We produce halal and kosher sets on a separate line, documented per passenger, and the full range of SPML codes is labelled and matched before it leaves the kitchen for special meals of any kind.

How does private jet catering reach the FBOs and the GA terminal at Hail?

Hail is served by a dedicated private jet catering branch that delivers FBO catering to the ramp handler and the GA terminal on the same cold chain as an airline uplift.

Can government, VIP and VVIP flights be catered at OEHL under documented protocol?

The same wide-body reference code that clears a scheduled carrier into Hail also clears VIP flight catering and government flight catering, run to a documented protocol with cleared staff on every rotation.

Commercial aviation catering near Hail

ELQ / OEGS
Qassim
Saudi Arabia · 243 km from Hail
Airline & VIP flight catering →
RAH / OERF
Rafha
Saudi Arabia · 300 km from Hail
Airline & VIP flight catering →
AJF / OESK
Al-Jawf
Saudi Arabia · 303 km from Hail
Airline & VIP flight catering →

Inflight catering quote for OEHL / HAS

Request a quote

Send us your catering needs for HAS

Hail (HAS / OEHL)

Give us the aircraft and what goes on board. A coordinator comes back with a quote for Hail, not a brochure.

orders@aerogourmet.com · operations desk, 24/7

Four steps

Flight

Aircraft · stand · local time

Offloading

Return leg, if any

Order

Counts · menus · files

Contact

Who we come back to

Step 1 of 4 · Flight

Flight

The airport is already filled in. Change it if the uplift boards elsewhere.

Search by city, IATA or ICAO.
Local time at the airport of delivery.
Hi-loader required
Offloading

One question. Answer no and the step closes itself.

Offloading required
Order

What goes on board, and for how many. Attach a loading sheet if you hold one.

Order from one of the three menu books

Give the detail per cabin if there is one.
Accepted formats: PDF, JPG, PNG, Word, Excel, CSV, TXT — up to 4 MB per file.
Contact

One name, one desk. We reply to it and nowhere else.

Uplift at Hail (HAS)