Aviation catering — Tokoname, Japan

Airline catering, VIP flight catering and private jet catering at Tokoname (RJGG / NGO)

NGO (IATA) · RJGG (ICAO)

Our kitchen boards the wide-body stands at Tokoname (RJGG / NGO) directly by hi-loader, straight to galley height rather than to the foot of the aircraft. Inflight catering here runs on that same uplift method for scheduled, charter, VIP, government and private jet flights, and in-flight catering for multi-class rotations moves through one ops desk across the same ramp.

A catering hi-loader box raised level with the open galley door of a wide-body, its platform bridged to the doorway.
3,500 m
Longest runway
Wide-body
Largest aircraft handled
1
Runways
1
FBO on station
01
Wide-body & private jet
From a light jet to a full 777, one caterer, one standard
02
VIP at any volume
8 First covers or 400 passengers across three cabins, same execution
03
24/7 order desk
Ad hoc, AOG and same-day uplift answered around the clock
04
Multi-leg coordination
One loading sheet, every leg of your rotation
A catering hi-loader raised to the aft galley door of a wide-body on stand, its platform level with the doorway and a second truck waiting below.

On the apron — Tokoname

Hi-loader aviation catering on the Tokoname apron

Everything below is what we measure at this station — distances, windows, who signs what.

Aviation catering lead times and loading window at Tokoname, Japan

Flight catering sealed and logged to the stand at Tokoname airport

Ramp access at this station is what turns a sealed cart into a boarded load rather than a delivery left at the stand. Our crews carry the catering uplift through the same checkpoint sequence on every rotation out of Tokoname, so the timing on the galley door is set by the apron and not by the kitchen. NGO governs how tight that window runs, and we plan the convoy against it rather than against an average.

Four branded catering carts latched side by side in an aircraft galley, each door closed on a coloured seal.

Between our kitchen and the stand at RJGG sit screening, an escort and the apron traffic that any wide-body movement generates at Tokoname, and we plan the catering uplift against the busiest version of that route rather than the easiest one. The galley catering that leaves our kitchen is sealed at that point, not on the ramp, so the chain of custody starts before the convoy moves. Temperature is logged at sealing and again at handover, and the load carries a signature at both ends.

One coordinator carries the seal from our kitchen to the signature at the aircraft.

Crew meals from the kitchen serving RJGG / NGO

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Pilot meals and cleared production crews for Tokoname (NGO)

Hot production, pastry, a cold larder and a protocol cell sit under one roof at the flight kitchen behind Tokoname, feeding tray sets and passenger meal boxes to a wide-body reference code rather than to a single cabin size. Airport catering at RJGG runs to an HACCP standard through that facility, cold chain unbroken from the larder to the cart. Airport catering in Japan handled from this kitchen serves the same ground handling services on every rotation, whatever the mission behind it.

Every state and household rotation out of NGO is worked by the same named team rather than whoever is on shift. Government flight catering handled here carries security clearance on file, a place on the access list, and training to royal household service standards alongside the paperwork that travels with a sealed uplift. That chain of custody is what a protocol desk checks before it checks anything else about catering at Tokoname.

Halal airline meals and special meals at Tokoname

Royal flight catering standards per cabin at Tokoname, Japan

Menus written for the wide-body reference code held at Tokoname move from a plated First cabin service through to full tray-set production for a charter rotation, adjusted to the mission rather than fixed to one format. Inflight catering here draws on produce sourced within Japan where the season allows it, dairy, fish and orchard fruit worked into a specification rather than a fixed dish list. Seasonal changes are logged against the standing order so a repeat rotation out of RJGG sees the same standard even as the menu cycle turns. Allergen, halal, kosher and medical requirements are documented per passenger and per cabin, labelled before the cart is sealed.

A single pastry case filled with cream and topped with strawberries and mango, set on a pale marble disc against a white ground.

First & VVIP cabins

First and VVIP cabins at Tokoname carry VIP flight catering plated to a written specification rather than a fixed menu card, with caviar and à-la-carte service available on request. The presentation is filed against the standing order held for RJGG, so a repeat rotation sees the same table setting each time it lands.

A complete tray set on a black tray: sliced beef fillet in gravy with piped mash and vegetables, a seeded roll with herb butter and a berry dessert in a glass.

Business cabins

Business cabins at NGO run on multi-choice hot service built to a cabin specification, with oven-ready formats sized to the galley fitted on the aircraft. Crew meals and cabin crew meals travel in the same tray sets, and pilot meals are boxed separately against the roster for Tokoname.

Diet.

Protocol & dietary

Protocol and dietary requirements at RJGG are documented per passenger before the cart is sealed, covering household, religious and medical needs alongside halal and kosher sets. Inflight catering produced against the full range of IATA special meal codes runs on a separate line at Tokoname, kept apart until it joins the main load.

The three books

A tray set on a stainless steel bench: a plated fish fillet with rice and vegetables, a bread roll with herb butter, and a berry dessert in a glass.

01

Royal & Government Flights

Royal households · government · state operations

  • Plated service · First to main cabin
  • Protocol handling · security clearance
Chefs plating a long line of identical main courses under heat lamps, with loaded catering trolleys waiting at the end of the line.

02

Charter & Commercial

Charter · ACMI · group · scheduled · ad hoc

  • 400 passengers · one uplift
  • HACCP cold chain, logged to the galley door
A business jet cabin credenza laid with chilled sparkling wine in a bucket, bottled drinks, a nut dish and folded napkins on a silver tray, beside a single passenger seat.

03

Private Jet

Business jet · VVIP charter · flight departments

  • From 8 covers · plated forward
  • Reheat sequence specified per dish

Compliance

Aircraft catering compliance at Tokoname (NGO)

HACCP
HACCP cold chain
Produced in our own certified kitchens, temperature logged end to end.
Clearance
Cleared personnel
Security-cleared staff, badged airside vehicles, escorted where the stand requires it.
Custody
Sealed chain of custody
Carts sealed at the kitchen, seals verified and handovers signed at the aircraft.
Allergens
Documented allergen sets
Allergen, halal, kosher and medical requirements documented per uplift and per passenger.

Flight catering airside delivery at RJGG

Tokoname holds a single wide-body reference code, which sets the ramp pattern here around one aircraft size rather than a mix of stands built to different classes. That reference code shapes how a delegation, a peak wave or a repeat charter rotation is worked: a delegation is a documentation problem before it is a loading problem, a wave is a capacity problem, and a repeat rotation is a matter of holding the same specification twice.

The uplift leaves our kitchen sealed and travels the ramp under escort to the stand, boarded by hi-loader to galley height rather than left at the foot of the aircraft. Airline catering at Tokoname and inflight catering for the same rotation move off one ops desk, with aviation catering staged against the loading sheet before the aircraft is called in. In-flight catering at RJGG and airport catering across the field both run on that same stand-by-stand plan, ramp access held on our own badges throughout.

What we commit to on this station is one coordinator per rotation, sealed carts throughout, and a signed handover at the galley door.

VVIP catering and commercial flights at Tokoname (NGO)

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01
Government and state flight catering at RJGG
A head of state aircraft calls for a stand cleared well ahead of the movement, and the single wide-body stand at Tokoname is held to that standard on every such rotation. Government flight catering worked from this station carries a protocol file documented per passenger, security-cleared staff throughout, and an uplift sealed before it leaves the kitchen.
Government & state flights →
Royal vvip food.
02
Royal and VVIP flight catering at NGO
Along the 3,500 metre runway at Tokoname, private airliners land under the same wide-body reference code as any scheduled aircraft, which keeps a BBJ or an ACJ on the same loading pattern as a larger movement. Royal flight catering here is held to a written household specification kept on file between movements, with halal and household dietary requirements produced on request.
Royal & VVIP flights →
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03
Charter and ACMI flight catering at Tokoname
A 3,500 metre runway sets the ceiling on what can move through Tokoname in one rotation, and a full three-cabin charter load has to be staged against that ceiling before the aircraft is called forward. Charter flight catering at Tokoname for ACMI and wet-lease operators, group movements and special missions is counted against the loading sheet, and charter flight catering in Tokoname for a tour operator or a repatriation rotation follows the same staging order.
Wide-body charter →
A complete tray set on a black tray: a hot egg and ham dish, cut fruit, breads, a pastry, a set yoghurt and a portion of preserve.
04
Airline and ad hoc catering at RJGG
The wide-body reference code held at Tokoname sets one loading pattern for every carrier that works this station, whether the movement is scheduled or booked at short notice. Ad hoc airline catering here covers outstation catering, diversion catering and technical stop catering off a single duty roster, with crew meals in Japan boarded on the same tray sets and crew meals at RJGG boxed to the roster whatever the rotation.
Commercial airlines →
Pvj2.
05
Private jet and FBO catering at NGO
The wide-body reference code held at Tokoname governs the ramp that the GA terminal and the FBOs on the field share with larger movements. Private jet catering in Tokoname reaches every one of them through our own branch, business aviation catering and business jet catering delivered on the same cold chain and the same paperwork as an FBO catering order for an airline uplift.
Private jets →

FBOs at Tokoname

Fbo3.
japcon inc

Charter flight catering reviewed at NGO

Flight departments on jet catering at RJGG / NGO

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Government flight department

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Royal household

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Charter operator

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Scheduled airline

“We used group charter catering at Tokoname (NGO/RJGG) for a team charter and had a good experience. They handled the nutrition requests well and kept everything organized for fast distribution onboard. A good partner for sports charter operations. From an operational point of view, the service was easy to manage and required very little follow-up.”

★★★★★

Private jet operator

Robert — Private Jet Operations Manager

“We needed repatriation flight catering at Tokoname (NGO/RJGG) for a time-sensitive operation. Communication with operations was efficient and the order was adapted quickly when our timings moved. We appreciated the flexibility. From an operational point of view, the service was easy to manage and required very little follow-up. The order was complete on arrival and easy for us to check before closing the doors.”

★★★★★

Charter operator

Benjamin — Charter Flight Coordinator

“For a cargo sector from Tokoname (NGO/RJGG), we arranged cargo airline catering for the operating crew. The crew received the correct quantities and the handover was quick, which is exactly what we needed. Good service for freighter crews and odd-hour schedules. That made the turnaround easier for both the flight crew and the team on the ground.”

★★★★★

Scheduled airline

Noah — Outstation Manager

Station data for airport catering at Tokoname (RJGG / NGO)

DatumValue
Longest runway3,500 m
Runways1
Aerodrome reference codewide-body
ICAORJGG

Inflight catering FAQ for Tokoname airport

Technical stop catering questions at Tokoname

What operations gets asked every week about Tokoname.

Ask operations directly →
Does an order for NGO need a lead time, and how late can the specification still change?

Every rotation is booked against a lead time set by cabin count and mission type, and how far in advance that booking is made decides how late the specification can still move. Last minute airline catering is worked where the loading window allows it, confirmed against the sealed cart rather than against a menu card.

Which factors set airline catering cost at RJGG?

The loader, the cart configuration and the route from kitchen to stand set the basis for airline catering cost here, alongside cabin count and specification. We publish no price list; the desk returns a quotation once the rotation and the loading window are confirmed.

When is VIP flight catering handled to a protocol standard at Tokoname?

Once a movement is flagged as VIP, VVIP or government, VIP flight catering and government flight catering both move onto the protocol file from booking through to handover. Security clearance, a named team and a sealed uplift apply to every such rotation regardless of size.

What does airline catering delivered airside look like at Tokoname Airport?

We board every load by hi-loader to galley height rather than leave it at the foot of the aircraft, with airside delivery carried under escort from the kitchen to the stand. That method applies to airline catering on every cabin class worked through this station.

Where does private jet catering reach on the field at NGO?

The handover record shows delivery to the GA terminal and to the FBOs on the field, both on the same paperwork as an airline uplift. Private jet catering and FBO catering here run on one cold chain regardless of which apron the aircraft is parked on.

Are halal, kosher and the full set of special meal codes produced at RJGG?

The kitchen coordinator runs halal and kosher sets on a separate production line, sealed apart from the main load until handover. Special meals against the IATA SPML codes are documented per passenger before the cart joins the rotation.

Inflight catering at other airports near Tokoname

NKM / RJNA
Nagoya
Japan · 45 km from Tokoname
Airline & VIP flight catering →
QGU
Gifu
Japan · 60 km from Tokoname
Airline & VIP flight catering →
ITM / RJOO
Osaka
Japan · 125 km from Tokoname
Airline & VIP flight catering →

Charter flight catering quote for RJGG

Request a quote

Send us your catering needs for NGO

Tokoname (NGO / RJGG)

Give us the aircraft and what goes on board. A coordinator comes back with a quote for Tokoname, not a brochure.

orders@aerogourmet.com · operations desk, 24/7

Four steps

Flight

Aircraft · stand · local time

Offloading

Return leg, if any

Order

Counts · menus · files

Contact

Who we come back to

Step 1 of 4 · Flight

Flight

The airport is already filled in. Change it if the uplift boards elsewhere.

Search by city, IATA or ICAO.
Local time at the airport of delivery.
Hi-loader required
Offloading

One question. Answer no and the step closes itself.

Offloading required
Order

What goes on board, and for how many. Attach a loading sheet if you hold one.

Order from one of the three menu books

Give the detail per cabin if there is one.
Accepted formats: PDF, JPG, PNG, Word, Excel, CSV, TXT — up to 4 MB per file.
Contact

One name, one desk. We reply to it and nowhere else.

Uplift at Tokoname (NGO)