01
Wide-body & private jet
From a light jet to a full 777, one caterer, one standard
Aviation catering — Surabaya, Indonesia
Airline catering, VIP & private jet catering at Surabaya (WARR / SUB)
SUB (IATA) · WARR (ICAO)
A 3000 m runway rated to a wide-body reference code lets Surabaya take the aircraft that our uplifts are built for, and it is why the station takes scheduled, charter and VIP movements on the same stand. AERO GOURMET runs inflight catering, in-flight catering and hi-loader boarding to galley height here, delivered airside from our own kitchen rather than left at the foot of the aircraft.
3,000 m
Longest runway
Wide-body
Largest aircraft handled
1
Runways
02
VIP at any volume
8 First covers or 400 passengers across three cabins, same execution
03
24/7 order desk
Ad hoc, AOG and same-day uplift answered around the clock
04
Multi-leg coordination
One loading sheet, every leg of your rotation
On the apron — Surabaya
Inflight catering with hi-loader boarding at Surabaya
Everything below is what we measure at this station — distances, windows, who signs what.
Aviation catering timeline, order to boarding, at WARR
Flight catering sealed and logged to the stand at Surabaya
A wide-body reference code governs stand assignment at Surabaya, and that same code sets how a catering uplift is sequenced from our kitchen to the aircraft. Ramp access is held on our own badges rather than shared with a general handling queue, so the apron crossing is timed rather than guessed. Each cart is tracked from seal to signature, with the loading window built around what the apron allows that day, not a fixed slot.
Between our kitchen and the stand at Surabaya sit screening, an escort and apron traffic, and every catering uplift here is planned against the worst of those three rather than the best. A galley catering run is sealed before it leaves the kitchen door, and the seal is checked again at the aircraft, so the chain of custody never has a gap an ops desk has to ask about. Temperatures are logged at both ends of the ramp crossing and filed against the same loading sheet as the tray count, and one coordinator signs for the load at the galley, not a rotating shift.
One seal at the kitchen, one signature at the galley: the whole chain of custody.
Airline food supplier for Surabaya airport rotations
Pilot meals and cleared production crews for SUB
The kitchen behind Surabaya's stands runs hot production, pastry, a cold larder and a protocol line under one roof, built to HACCP standard and worked to the cold chain a wide-body rotation needs. Airport catering here is not split across shifts of different standards: airport catering at WARR is one production line, one HACCP file, one cold chain, whatever the mission on the stand that day. That single line is what lets a scheduled rotation and a government movement leave the same kitchen door within the same hour.
The team that handles government flight catering at Surabaya is the same named crew on every rotation, not a rotating pool drawn in for the day. Security clearance is held on file for each of them, each is on the access list before the shift starts, and each is trained to the household service standards that a sealed uplift travels under. That continuity is what a protocol officer checks first, and it is the reason the same names appear against the same stand movement after movement.
VIP flight catering and dietary sets at Surabaya (SUB)
Royal flight catering standards per cabin at WARR
Menus at Surabaya are written to the cabin and the mission before they are written to a season, so a First cabin tray set, a Business cabin hot service and a main cabin meal box never share a specification by accident. Where local sourcing is used, it draws on Indonesia's dairy, fish and orchard produce rather than an imported base, kept inside the same inflight catering standard as the rest of the tray. Every set carries a documented allergen, halal, kosher or medical code against the passenger it is built for, filed per cabin rather than per flight. The specification travels with the tray, not with the memory of the crew that plated it.
First & VVIP cabins
First and VVIP cabins at Surabaya are plated to a written specification, with caviar and à-la-carte service available on request rather than fixed to one fixed course order. VIP flight catering here is filed against the standing order, so a repeat rotation is served to the same specification the household signed off on the last one.
Business cabins
Business cabins at SUB run a multi-choice hot service built to galley-ready tray sets sized to the aircraft fitted on the stand. Crew meals, cabin crew meals and pilot meals are boxed separately to the duty roster, so cabin crew meals never share a tray with the passenger service they are serving.
Protocol & dietary
Household, religious and medical requirements are documented per passenger at WARR, with halal and kosher sets produced on a separate line and sealed before they leave it. The full range of IATA special meal codes is produced against that same documentation, so inflight catering here answers a dietary code with a matching tray rather than a substitution.
The three books
01
Royal & Government Flights
Royal households · government · state operations
- Plated service · First to main cabin
- Protocol handling · security clearance
02
Charter & Commercial
Charter · ACMI · group · scheduled · ad hoc
- 400 passengers · one uplift
- HACCP cold chain, logged to the galley door
03
Private Jet
Business jet · VVIP charter · flight departments
- From 8 covers · plated forward
- Reheat sequence specified per dish
Compliance
Cold chain and HACCP for aircraft catering at Surabaya (SUB)
HACCP
HACCP cold chain
Produced in our own certified kitchens, temperature logged end to end.
Clearance
Cleared personnel
Security-cleared staff, badged airside vehicles, escorted where the stand requires it.
Custody
Sealed chain of custody
Carts sealed at the kitchen, seals verified and handovers signed at the aircraft.
Allergens
Documented allergen sets
Allergen, halal, kosher and medical requirements documented per uplift and per passenger.
Flight catering airside delivery at WARR / SUB
Surabaya is worked to a wide-body reference code on its one runway, and that single code is what tells our planners whether a rotation on the stand is a documentation problem, a capacity problem or a repetition problem before the cart is even loaded. A delegation moving through the same stand as a scheduled service is a paperwork exercise; a peak departure wave against that one stand is a sequencing exercise, and the two are planned differently from the same kitchen.
The uplift leaves our flight kitchen sealed, crosses the ramp under escort and boards by hi-loader to galley door height, never handed up from a platform at the foot of the aircraft. Airline catering, in-flight catering and aviation catering at WARR run off one ops desk rather than three separate ones, so a change to a rotation is one call rather than three. Airport catering at Surabaya is planned stand by stand, with ramp access held on our own badges rather than a shared pass.
On every movement we commit to one named coordinator, sealed carts from kitchen door to galley door, and a signed handover at the aircraft.
VVIP catering alongside scheduled flights at Surabaya
01
Government and state flight catering at Surabaya
At the one wide-body stand this station holds, government flight catering for state visits and official delegations runs on a protocol file documented per passenger rather than a general manifest. Security-cleared staff seal the uplift before it leaves the kitchen, and a head of state movement is worked to that same sealed sequence as any other protocol flight through Surabaya.
Government & state flights →
02
Royal and VVIP flight catering at Surabaya
A single wide-body stand at Surabaya has to sequence a royal or VVIP movement around whatever else is booked on it that day, which is why royal flight catering here is held to a written household specification kept on file between movements rather than rebuilt each time. Private airliners — BBJ, ACJ, wide-body VIP — are boarded to that specification, with halal and household requirements available on request at catering at SUB.
Royal & VVIP flights →
03
Charter and ACMI flight catering at Surabaya
The runway at Surabaya runs to 3000 metres, which sets the wide-body charter traffic the stand can turn and the full three-cabin uplift that traffic carries. Charter flight catering in Surabaya covers ACMI and wet-lease operators, group movements and special missions, with charter flight catering at SUB counted against the loading sheet and staged in galley order before boarding.
Wide-body charter →
04
Airline and ad hoc catering at Surabaya
A wide-body reference code governs the stand at Surabaya, and that code is what lets an operator running this station as an outstation book the same tray standard on a scheduled rotation as on an unplanned one. Ad hoc airline catering, outstation catering, diversion catering and technical stop catering here run off one duty roster, AOG included, across a multi-leg rotation, with crew meals in Surabaya and crew meals in Indonesia boxed to the same roster as the passenger service so an ad hoc catering call at SUB and a diversion catering call at SUB never wait on separate teams.
Commercial airlines →
05
Private jet and FBO catering at Surabaya
Our kitchen works the same 3000 m runway environment that Surabaya's wide-body traffic uses, and it extends that reach to business aviation on the field. Private jet catering at Surabaya is delivered to the GA terminal and the FBOs on the field, with FBO catering, business aviation catering and business jet catering held to the same cold chain and paperwork as an airline uplift.
Private jets →
Charter flight catering trusted by operators at SUB
Flight departments on jet catering at Surabaya airport
Government flight department
Royal household
Charter operator
Scheduled airline
“Our team used the service at Surabaya (SUB/WARR) for presidential flight catering with strict timing and handling requirements. The team understood the need for confidentiality and kept the order organized despite late passenger and dietary changes. We were very satisfied with the level of coordination. The final handover was simple and there was nothing for the crew to correct before departure.”
★★★★☆Charter operator
Jamal — Operations Desk Manager
“I handled the cabin order for a flight from Surabaya (SUB/WARR) and needed private airliner catering. They followed our plating notes closely and made the final setup easy for the cabin crew. I would happily use them again on a VIP rotation. The final handover was simple and there was nothing for the crew to correct before departure.”
★★★★☆Charter operator
Tomas — Freighter Operations Coordinator
“We booked hajj charter catering at Surabaya (SUB/WARR) for a large group departure. The team handled the volume well and kept the boxes clearly identified by flight and service. The operation ran smoothly from order to uplift. The final handover was simple and there was nothing for the crew to correct before departure.”
★★★★★Scheduled airline
Yara — Airport Services Coordinator
Surabaya (WARR / SUB): airport catering data
| Datum | Value |
|---|---|
| Longest runway | 3,000 m |
| Runways | 1 |
| Aerodrome reference code | wide-body |
| ICAO | WARR |
Airline catering services FAQ for Surabaya (SUB)
Outstation catering and access questions at Surabaya (SUB)
What operations gets asked every week about Surabaya.
Ask operations directly →Does Surabaya handle VIP, VVIP and government flight catering, and under what protocol?
The sealed cart that leaves our kitchen carries the protocol file with it, so VIP flight catering and government flight catering at Surabaya move under one documented protocol rather than a verbal handover.
Does the ramp access at Surabaya Juanda International Airport cover private jet catering delivery to the FBOs and the GA terminal?
There is a dedicated route from our kitchen to the GA terminal and the FBOs on the field, so private jet catering and FBO catering run on the same cold chain as an airline uplift.
At what point does airline catering move from our kitchen to airside delivery at SUB?
The first step is the seal at the kitchen door; from there the cart crosses the ramp under escort and boards by hi-loader to galley door height rather than being handed up at the foot of the aircraft.
Do you produce halal, kosher and the IATA special meal codes at WARR, and how are they documented?
Yes, produced on a separate line and sealed before it leaves it, with halal, kosher and the full set of SPML codes logged against the passenger they are built for.
Commercial aviation catering near Surabaya
MLG / WARA
Malang
Indonesia · 62 km from Surabaya
Airline & VIP flight catering →
DHX / WARD
Kediri
Indonesia · 101 km from Surabaya
Airline & VIP flight catering →
SOC / WAHQ
Surakarta
Indonesia · 224 km from Surabaya
Airline & VIP flight catering →
Aircraft catering quote for WARR / SUB
Request a quote
Send us your catering needs for SUB
Surabaya (SUB / WARR)
Give us the aircraft and what goes on board. A coordinator comes back with a quote for Surabaya, not a brochure.
orders@aerogourmet.com · operations desk, 24/7
Four steps
Flight
Aircraft · stand · local time
Offloading
Return leg, if any
Order
Counts · menus · files
Contact
Who we come back to
Uplift at Surabaya (SUB)